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kneadtoknow
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23377
May 22nd, 2009 15:00
Defrag not working and other stuff
Hello: I am new to the forum. Yesterday, I gave my computer maintenance. I did the usual . . . antivirus and spyware scans, deleted old emails, deleted temp files, etc. I found several trojans and something else, so I gave the command to remove them. Then I did a disk cleanup. Then I started the defrag and an error came up "Disk Defragmenter Could Not Open. I have a Dell Dimensions 2400 with Windows XP Home Edition Service Pack 3. Then I started a search to see how to fix the problem. I noticed when I clicked on a link, it took me to an entirely different web page. I clicked the "back" button, but the site wouldn't go away. I had to click back in the search box to get Google again. I found some forums that said do a dskchk and I did (with the instructions) I'm not a technical person; but I can follow written instructions. Then I did something that told me to check the paging file size; I did that. Something else said to check for a dirty file; I did that. Nothing has worked. Is there anyone who can help me? Someone said to do a system restore; but I'm concerned about all the windows updates, antivirus updates, and antispy updates that are on my system. Won't they go away? Is there a way to get them back? When I removed the viruses, did I remove something that may have been okay? This has never happened before and I don't know what to do.
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