I just received my new Alienware m17 R3 laptop and started the process of downloading/installing all the updates. The Windows updates seem to have installed properly, but when I go to the Alienware Updates app, it seems to "hang" indefinitely trying to apply a new BIOS update. I've left the computer on and plugged in while it tried to apply this update for several hours, but it just sits there with the progress bar sliding across in "marquee" style (no actual percentage of progress displayed, just the animation of the bar sliding across over and over again).

This has happened twice now. The first time, I was at my office and just trying to get some of those updates done before I took my new computer home. After a good 45 minutes of watching it just "spin", I clicked the Cancel button, which caused the updater to change to indicate that it was cancelling, but it still just kept "spinning". Eventually, however, it seemed to complete the "canceling" process, and I was able to start the update again once I got the computer home.

It again found the BIOS update (along with one other update) and started downloading/installing. It seems the "other" update was installed successfully because the updater says that it's installing update 2/2 with the Alienware m15 / m17 BIOS update as the current process. Since this is a BIOS update, I certainly don't want to do anything to suddenly interrupt the process and "brick" my pretty new laptop, but I'll eventually need to power it off and unplug it from power so I don't kill the battery. I can try canceling again, but I'd eventually like to get this BIOS update installed and move on. Any assistance or direction would be greatly appreciated.

As an aside, I also encountered one other significant issue while setting up my computer for the first time that I'd like to report as well:

As I was going through the updates, I also decided to upgrade from the Windows 10 Home edition to Windows 10 Pro, which gave me a series of issues. The System started indicating that I had somehow managed to put the Enterprise edition in there somewhere and wouldn't activate.

This image is an example of the message I received, but I didn't actually get a screenshot of it before I was finally able to find a workable solution here:

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/bought-win-10-pro-but-laptop-now-says-win-10/d0e16634-00ca-44e2-b859-e050787032ea

I'm not terribly happy with the "work-around", but it at least got my laptop activated with Windows Pro, and it does, indeed show that my Pro is activated with a digital key tied to my Microsoft Account. I'm just hoping it doesn't result in any further issues down the way.