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Mike Davidson
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61983
January 28th, 2014 08:00
Dell V313w
I have the following problem with my Dell V313w printer, which I received free with my Inspiron 14z about 16 months ago:- I can send any type of document for printing via USB or wireless and it will print successfully. However, if I then attempt to print a second document, the process stalls. The printer head moves slightly, suggesting that some sort of 'signal' appears to have been received by the printer and the 'status' indicator shows that the document is printing - but nothing happens. When I then try to cancel the file from the queue it just hangs, with the status indicator showing that the document is 'deleting'. The only way to fix this is to turn off both the printer and laptop and reboot both. The 'stalled document' then prints without being re-sent and I can also print a second document. However, if I try to print a third, the process stalls once again. I have also tried reinstalling the driver - twice - but to no effect. This post is my final attempt to find a resolution before I ditch the printer and purchase a replacement from an alternative manufacturer. Has anyone had the same experience and managed to resolve the problem ? Many thanks.
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