iDRAC Service Module is a lightweight service that supplements iDRAC monitoring and configuration with information available from the server’s operating system (OS). By having iSM pre-installed, you will be able to quickly access critical logs and support information should you need to contact Dell Support.
The iDRAC Service Module provides the following features:
- View operating system (OS) information
- Integration with Support Assist Collection
- Perform automatic system recovery
- Perform “full AC power cycle” via the OS – without having to physically visit the server
- iDRAC access via Host OS IP
- iDRAC remote hard reset
iSM is installed and enabled by default when a Windows OS factory installation is selected.
- iSM – Enabled - Provides factory installation of iSM in the Windows OS.
- iSM – Disabled - Customers who do not wish to have iSM installed in the Windows OS should select this option.
