Trust in our Cloud Solutions

At Dell Technologies, we are committed to earning and maintaining our customers’ trust by embedding security, resiliency, privacy, compliance and transparency throughout our cloud solutions. Our commitment to protecting our customers and their data is inherent to our culture and fundamental to everything at Dell: our people, our processes and our world-class technologies.

Security and resiliency are embedded in our development processes, instilling a culture and standards of security among our developers. This helps ensure every cloud product and application is built securely and remains secure throughout its lifecycle.

• How we develop security within our products – Dell has a comprehensive approach to our Secure Development Lifecycle focused on minimizing the risk of vulnerabilities in our products by building security into our product development processes and promptly responding to security vulnerabilities.
• How we manufacture and ship our products securely – Dell has multiple layers of security measures to mitigate potential risks that could be introduced in the supply chain. These security measures help establish supply chain assurance to ensure the product the customer receives is the product the customer expected and operates as intended.
• How we respond to product vulnerabilities – Dell strives to help our customers minimize risk associated with reported security vulnerabilities in our products. Review the Dell Vulnerability Response Policy for more information.
• How we keep our infrastructure secure and compliant – Dell has a comprehensive enterprise security program led by the Security and Resiliency Organization to defend against cyberattacks and meet compliance requirements.

We know our customers care about privacy, and that is why we partner with you to not only support your cloud journey, but also to continue to affirm our belief that privacy is a fundamental right for our customers. Our unwavering commitment to data privacy and transparency ensures that we’ve built and will continue to expand our cloud solutions with Privacy by Design and Privacy by Default being foundational in everything we do.

It is important to us that our customers are in control of their data and have a clear view of our data privacy practices. Learn more about our data privacy practices and how we collect, use, share and store your personal information. If you have questions about our data privacy practices, please contact us at privacy@dell.com

We are committed to compliance in all countries in which we operate around the world and have been named an honoree of the World’s Most Ethical Companies award for the past seven consecutive years. Dell’s long-standing focus on compliance continues to be the cornerstone for our strong data protection, security, privacy and compliance programs (“Programs”) that are embedded in our cloud solutions.

Our comprehensive Programs are managed and maintained by expert professionals from our Security, Legal, Privacy and Compliance teams across the organization. Particularly, our comprehensive Programs are focused on the following:

1. Establishing a culture of compliance as defined in our Global Dell Technologies Code of Conduct, Partner Program Principles and Supplier Principles
2. Enterprise-wide corporate policies, standards, controls, processes on data protection, security, privacy and compliance with applicable laws and regulations (e.g., General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Generalized Distributed Programming Language (GDPL))
3. Appropriate compliance, data security and privacy accountability oversight of our resellers, distributors, suppliers, consultants, vendors and service providers
4. Continuous monitoring to evaluate the effectiveness of our Programs to ensure compliance with applicable laws and regulations and consistency with various international and industry standards such as:
   • Sarbanes-Oxley (SOX)
   • ISO 27001
   • System and Organization Controls (SOC1 and SOC2)
   • Payment Card Industry Data Security Standard (PCI-DSS)
   • National Institute of Standards and Technology (NIST) Cybersecurity and Privacy Frameworks
5. Driving strong global compliance awareness and training for our employees and authorized Partners

Visit the Dell Technologies Security and Trust Center and Privacy Commitment to learn more about our commitments to our Customers.