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We want you to love your product or you can return it within 14 days.*

Please be advised that Dell provides different return policy guidelines based on where the product was purchased.

• If you are an end user customer and wish to return a product that you have directly purchased from Dell in India, the relevant return policy is available at: https://www.dell.com/en-in/lp/return-policy.
• If your order was placed through the Dell Store, the relevant return policy is available at: https://www.dellstore.com/return-policy.

Dell International Services India Private Limited,
Crystal Downs, Survey no. 7/1, 7/2, 7/3,
Embassy Golf Links Business Park, Off-Intermediate Ring Road,
Domlur, Challaghatta Village, Varthur Hobli,
Bengaluru- 560071,
Karnataka, India.

Contact Technical Support
Contact Order Support

Grievance Officer
Mr. Saikat Ray
Director, Technical Support 
For unresolved issues please write to: grievanceofficer@dell.com

Nodal Officer
Mr. Randeep Gill
Legal Counsel

Dispute Resolution
Crystal Downs,
Survey no. 7/1, 7/2, 7/3,
Embassy Golf Links Business Park,
Off-Intermediate Ring Road, Domlur,
Challaghata Village, Varthur Hobli,
Bengaluru– 560071,
Karnataka, India.

Disclaimer: In order to assist you effectively with your complaint please provide following mandatory information, so that our team can get back to you and take this further.

• Dell Case Number
• Purchase Invoice (attach a copy, file not exceeding 400kb)
• Requested Resolution
• Your Details (Phone number and Email)
• Preferred Time for Contact

If you don’t have a Case Number, please click here to contact Dell Support and log in your issue. Please note that in absence of the details mentioned above Dell shall not be able to take cognizance of and assist you with your complaint.

Please note: This e-mail box is dedicated only for India based consumer complaints related to Dell products and services, and we will not respond to any other topic.

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