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Incident Response and Recovery Services

Incident Response and Recovery

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When a destructive cyber attack or incident occurs, we help you respond and recover fast

Do you know what to do in the event of a cyber incident such as a ransomware attack? Can your company afford downtime caused by inaccessible data or a downed network? Dell Technologies Services is here to help.

Backed by the scale of Dell Technologies’ global network, we react quickly and adjust resources according to your unique situation. We get you back to business fast.

Our team of industry-certified cybersecurity experts are standing by for swift response. We help eliminate cyber threats, accelerating your recovery by working side by side with you until normal operations have been restored.

Fast response from trusted cybersecurity experts

We have a global team of cybersecurity experts ready to assess your needs and get you back to business with as little interruption as possible.

Complete recovery and improved security

We don’t just identify the issues, we work with you all the way through to complete recovery and further to help prevent future cyber attacks. And we have flexible payment solutions for those who need them.

Vast expertise for any need

We can help no matter the situation, with expertise across Dell and non-Dell infrastructure solutions and end-point devices plus experience in data forensics, edge, cloud, legal, insurance and more.

Over 60%

of companies have experienced a data compromise due to an exploited vulnerability.

Every 11 seconds

There is a successful cyber or ransomware attack.

72%

of companies report needing external help making sure they cover all the IT security and risk requirements.

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Rebuild, Restore, Re-Deploy

Learn more about our global capabilities and how Incident Response and Recovery Services can help you no matter the situation.

Incident Recovery Retainer Service

Be prepared so you can recover quickly from a disruptive cyber incident! Get 120 or 240 ready-to-use hours of annual recovery assistance from industry-certified cybersecurity professionals. Plus an up-front evaluation of your organization’s incident recovery capabilities and coverage.

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Related Offerings

Managed Detection and Response

Detect, investigate, and respond to advanced threats across your IT environment

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Cyber Recovery Solution

Determine your strategy to recover after a cyber attack
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Frequently Asked Questions

Incident Response and Recovery is a Dell service designed to help your organization respond to a destructive cyberattack or incident and recover normal operations as quickly as possible. Dell provides cybersecurity expertise to help eliminate threats, restore critical systems, and get your business back on track.

Dell can quickly assess your situation, adjust resources based on your needs, and work side by side with your team through response and recovery. The service is intended to help minimize interruption, restore operations, and strengthen security after the incident.

Dell experts can help across Dell and non-Dell infrastructure solutions and endpoint devices, with experience spanning data forensics, edge, cloud, legal, insurance, and more.

Incident Response and Recovery is the reactive option for organizations that are already experiencing a breach or destructive cyber event and need help right away. Incident Recovery Retainer Service is the proactive option for customers who want to prepare in advance with pre-purchased recovery hours and an upfront evaluation.

The service is designed to help you respond fast, recover completely, reduce downtime, and improve security after an incident. Dell offers fast expert response, complete recovery, and support for rebuilding and restoring operations.
Intel® Core™ Ultra Processors
Learn More about Intel