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Support Services

SUPPORT SERVICES Unlock peak productivity and maximize uptime with expert IT support solutions.

Worker in a Server Room

ProSupport Infrastructure Suite

Enterprise-class technical support that aligns with the criticality of your systems.

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ProSupport Suite for PCs

Maximize PC uptime with AI-driven technology, self-healing automation and efficient assisted support when you need it.

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Learn more about our Support Capabilities

IT Engineer Taking Out Network Server

REPORT Dell Support Experience Insights

Explore the IDC MarketScape 2025 hardware support services assessment for an analyst perspective on Dell Technologies’ support experience and market position.

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Phoenix Union High School District customer video

CUSTOMER STORY Phoenix Union High School District

Automated PC support helps Phoenix-area students make the grade.

Simplify and Save Time

REPORT Simplify and Save Time

Using ProSupport Plus for PCs can simplify PC management and save IT admin time.

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Giltrap Group Customer Video

CUSTOMER STORY Giltrap Group

ProSupport Plus offers automated support and reduces downtime to help drive digital transformation for this leading automotive group.

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woman, call center and computer with CRM and contact us, phone call with customer service or telemarketing. Tech support, tech and office with communication and contact center female employee.

Dell Care Premium

Enjoy 24/7 expert assistance tailored to your needs, plus repairs for accidents like drops and spills - all with no hidden fees.

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Alienware Elite Care

Build your ultimate system and add Alienware Elite Care at checkout to unlock 24/7 elite gaming support. We know gaming. Talk directly to our Alienware support experts, anytime.

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