Contact Us

Contact Us

Call sales: 1-877-275-3355
Home 8 a.m. to 10 p.m. USA CT, All Days
Business: 7 a.m. to 8 p.m. USA CT, (Mon-Sat)

We’re here for you

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. Get tech support and IT help

Identify your device to resolve technical issues yourself or contact tech support for more help.
Contact Technical Support

Chat with sales

Get expert help and product recommendations for new purchases from a sales advisor.
Chat on Messenger

Check your orders

View order status, invoices, and contact support.
Contact Order Support

Request a sales callback

Fill out our form and we’ll call.
Get a Callback

Quick resources

We want you to love your product or you can return it within 30 days.1
 
It is as easy as:
Step 1: Go to Dell.com/orders and enter your order number.

Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
 
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
 
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
 
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy.

Step 1: Go to Contact Order Support

Step 2: Enter an Order Number or Dell Purchase ID (DPID)

Step 3: Select “Find My Order”

Sales hours of operation

Chat with a LIVE sales agent
24 hours all weekdays (Mon-Fri)
7 a.m. to 11 p.m. USA CT; weekends (Sat-Sun)

Call sales: 1-877-275-3355
Home 8 a.m. to 10 p.m. USA CT, All Days
Business: 7 a.m. to 8 p.m. USA CT, (Mon-Sat)

Chat with sales on Messenger
8 a.m. to 6 p.m. USA CT, weekdays

Services and Support

Find more about financing and exclusive offers. Contact Dell Finance Services

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Corporate information

Check out our newsroom, investor relations, social impact plan, and recycling solutions. Visit Dell Corporate

Find terms of sales, warranty info, and return policies.
View Our Legal Terms

Where to find us

Dell Technologies
1 Dell Way
Round Rock, TX 78664.