Asset Recovery Services

Unlock Value from Old Tech and Fast-Track Modernization

Retire IT securely and responsibly to protect data, reduce complexity, and recover value to fund your next technology investment.

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Retire IT Smarter with a Comprehensive Suite of Services

Retiring legacy IT can drain time, create operational complexity, and leave behind value. Dell helps you move forward faster with a suite of secure, responsible IT asset retirement services that support Dell and non-Dell equipment1. The result is simpler disposition, protected data, recovered value, and better lifecycle outcomes across your global IT environment.

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Resale and Recycle

Maximize value from retired IT equipment. We handle the secure resale of eligible devices, recycle equipment with no residual value, and manage all logistics and reporting — simplifying your IT refresh and freeing your team to focus on what’s next.
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Lease Return

Avoid end-of-lease headaches. We can help transport your used assets, regardless of brand, back to the company from which they were leased. Need an extra layer of security? Add onsite data sanitization for total peace of mind.
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Data Security Add-Ons

For those that require an extra level of protection, we offer flexible sanitization options to fit your needs, including onsite data sanitization as well as onsite hard-drive shred. Devices are sanitized in alignment with Dell's Data Security Policy.

Simplify IT Asset Retirement from Start to Finish

Retire IT with less complexity and more confidence. Our end-to-end approach helps you protect data, recover value where possible, and ensure equipment is handled responsibly—so your team can reduce operational burden and stay focused on what’s next.

Return IT equipment with Ease


We accept Dell and non-Dell1 owned or leased2 products.

Simplify Disposition Logistics


We manage everything, from pick up through final reporting.

Protect Sensitive Data


We sanitize devices in strict alignment with Dell’s Data Security Policy.

Maximize Value Through Reuse


We prioritize reuse to help you recover value through resale2.

Recycle Responsibly


If equipment has no value, we recycle it in compliance with regulatory guidelines.
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Protect Sensitive Data with Trusted Sanitization

Retiring IT equipment can introduce security risk if data and assets are not handled properly at every step. We help protect your business through rigorous procedures, formal checkpoints, and a documented chain of custody designed to safeguard equipment and sensitive data from collection through destruction.
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Measure Progress with Greater Transparency

It can be difficult to quantify the benefits of responsible IT asset retirement without the right data. We help make progress easier to track with a personalized Environmental Impact Report that gives you clearer visibility into your asset lifecycle strategy and the outcomes it supports.

Aligned with ISO 14040/44 guidelines, the report provides actionable data on emissions reductions, energy savings, and landfill avoidance achieved through responsible IT asset retirement. That means you can better measure results, demonstrate progress, and better align reporting with your overall business strategy.

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Stay in Control with Dell’s Real-Time Portal

Manage your asset retirement process with greater visibility and control through Dell’s online portal for Asset Recovery Services. From one place, you can take action faster, track progress in real time, and access the tools and reporting you need to keep everything moving.

  • Request an asset appraisal
  • Schedule services
  • Track your assets
  • Monitor progress
  • Access on-demand reports
  • Manage payments
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Discover Insights to Guide Smarter IT Asset Retirement

Explore helpful content to deepen your understanding of Asset Recovery Services and help you make more informed IT lifecycle, technology decisions.
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Simplify Global IT Asset Retirement and Recover More Value

Learn how Alfa Laval partnered with Dell Asset Recovery Services to harmonize IT asset disposition worldwide, improve governance and visibility, extend the life of retired assets, and turn circularity into measurable business value.
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Maximize Business Value in 5 Easy Steps

Explore a simple five-step approach to IT asset recovery that helps you recover value from retired technology, simplify disposition, support business goals, and make smarter lifecycle decisions.
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Explore Secure and Responsible IT Asset Retirement

Discover how Dell helps you simplify IT asset disposition through secure data sanitization, responsible recycling, resale opportunities, and end-to-end support.
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Refresh IT More Efficiently and Responsibly

See how Asset Recovery Services can help you modernize IT asset management by reducing fragmented processes, protecting sensitive data, recovering value from retired equipment, and supporting business goals.
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Extend Value Across Your IT Lifecycle

Access Asset Recovery Services capabilities through Dell offers that help you simplify lifecycle management, support business goals and recover more value across your technology investments.
APEX PC-as-a-Service

Simplify PC Refresh with Predictable Monthly Payments

Asset Recovery Services can help you retire owned legacy equipment before entering into a new subscription with PC as a Service, and support equipment return at the end of the term. The result is a more connected approach to refresh planning, predictable monthly costs, and easier lifecycle management.

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ProDeploy Suite for PCs

Speed Deployment with Built-In IT Asset Disposition

With ProDeploy Suite for PCs, use Asset Recovery Services resale and recycle options for secure, responsible IT asset disposition as you roll out new technology. You can also use Asset Recovery Services upfront to help recover value from legacy equipment and support your next IT investment, while Dell deployment services help you plan, configure, and install devices at scale with greater speed, less effort, and reduced disruption.

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Lifecycle Hub Suite

Streamline Every Stage of the Device Lifecycle

With Lifecycle Hub Suite, you can centralize procurement, warehousing, configuration, deployment, repairs, refresh planning, and returns in one integrated solution designed to keep employees productive and reduce IT complexity. Add Asset Recovery Services to securely dispose, resell, or recycle assets across your environment, helping you recover value, streamline refresh planning, and simplify secure asset retirement.

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Frequently Asked Questions

Asset Recovery Services can be used as part of a broader IT lifecycle approach to support refresh planning, lease return, deployment, and circularity initiatives. Dell also integrates asset recovery capabilities across other offers to help businesses manage technology more strategically from deployment through retirement.

Asset Recovery Services can support a wide range of owned or leased IT equipment, including Dell and non-Dell devices1 such as laptops, desktops, servers, periphaerals and their accessories.

Dell helps protect sensitive data through rigorous processes, formal checkpoints, and documented data sanitization procedures aligned with Dell’s Data Security Policy. For organizations with added security needs, Dell also offers add-on options such as onsite data sanitization and onsite hard-drive shredding.

Yes. Dell helps organizations recover value from eligible retired IT assets through resale. That recovered value can support future technology investments.

If equipment has no remaining value, Dell can recycle it responsibly in alignment with applicable regulatory guidelines. This helps organizations divert e-waste, support business goals, and simplify responsible IT disposition.

Customers can manage and monitor the process through Dell’s online portal for Asset Recovery Services. This portal provides tools to request appraisals, schedule services, track assets, monitor progress, access on-demand reports, and manage payments.
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  1. Acceptance of non-Dell equipment may vary by region and product type. 
  2. Value return is not applicable for leased equipment. Dell provides assistance with managing the logistics of returning unowned equipment back to the leasing provider.