We want you to love your product or you can return it within 30 days.*
It is as easy as: Step 1: Go to Dell.com/returns and enter your order number.
Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
Step 4: Track your return online. Go to Dell.com/returns, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. More details below. Here is our complete Return Policy.
Step 2: Enter an Order Number or Dell Purchase ID (DPID)
Step 3: Select “Find My Order”
There are currently no shipping delays on orders due to the Canada Post strike.
Ordered by 2:00 PM EST
Day
Ship from US FC
Ship from 3ECA (Canada)
09-Dec
Monday
16-Dec
12-Dec
10-Dec
Tuesday
17-Dec
13-Dec
11-Dec
Wednesday
18-Dec
16-Dec
12-Dec
Thursday
19-Dec
16-Dec
13-Dec
Friday
20-Dec
16-Dec
14-Dec
Saturday
23-Dec
17-Dec
15-Dec
Sunday
23-Dec
18-Dec
16-Dec
Monday
23-Dec
19-Dec
17-Dec
Tuesday
24-Dec
20-Dec
18-Dec
Wednesday
Will not arrive by 12/25
23-Dec
19-Dec
Thursday
Will not arrive by 12/25
23-Dec
20-Dec
Friday
Will not arrive by 12/25
23-Dec
21-Dec
Saturday
Will not arrive by 12/25
24-Dec
22-Dec
Sunday
Will not arrive by 12/25
Will not arrive by 12/25
23-Dec
Monday
Will not arrive by 12/25
Will not arrive by 12/25
24-Dec
Tuesday
Will not arrive by 12/25
Will not arrive by 12/25
25-Dec
Wednesday
Will not arrive by 12/25
Will not arrive by 12/25
26-Dec
Thursday
Will not arrive by 12/25
Will not arrive by 12/25
Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order.
Dell is committed to helping ensure your orders arrive on time. Our supply chain has resilience and flexibility built in, which allows us to plan for and address logistics-related disruptions. All carrier networks are overburdened due to the Canada Post strike. Accordingly, some customers may experience shipping delays. In such cases, estimated delivery dates will be adjusted accordingly. Learn More
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Call Sales: 1-866-640-3355 9:00 a.m- 9:00 p.m ET, weekdays
Chat with sales on Messenger 8 a.m. to 6 p.m. CT, weekdays