Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Article Number: 000143997

Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys

Article Content

Symptoms

 

Article Summary:

Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys



Table of Contents:

1. Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys

2. Upgrade Symantec Endpoint Encryption

 

 

 

Problem

 Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys


Some users may report random blue screen errors on a system with Windows 7 installed.  These blue screens and the dump files source the error at the file teefer2.sys.

 

 

 

Solution

  Upgrade Symantec Endpoint Encryption  


The file teefer2.sys is associated with Symantec Endpoint Protection.  Per Symantec, early versions of Endpoint Encryption 12, and versions earlier than 12 are not compatible with Windows 7.  If the customer is using an Endpoint Encryption version earlier than 12.0.1001.95, the customer will need to upgrade Endpoint Encryption.

 

You can find more information at this thread in the Symantec Forums. 

 

 

Article Properties

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

Back to Top