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Article Number: 000124347

How to Turn Off Airplane Mode

Summary: When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode. This is needed when traveling on an airplane (and is why it is called Airplane Mode). When you are having issues not being able to turn airplane mode off, follow the steps to help resolve this issue. ...

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Article Content

Instructions

Turning on airplane mode (Figure 1) disables all the wireless connections on your computer (Wi-Fi, Bluetooth, or Mobile Broadband). If you are unable to turn Airplane Mode off and reconnect to wireless networks, follow the steps in this article to help resolve this issue.

Windows 11 wireless airplane mode on
Figure 1: Windows 11 wireless airplane mode on
NOTE: Bookmark this article as restarts of the computer may be needed to resolve the issue.
  1. Touch or click the network icon Windows 11 Airplane Mode On Icon, either in the taskbar or in the hidden icons area.
  2. Touch or click the panel that is labeled Airplane mode (Figure 2). The panel should turn from blue to gray (Figure 3).
    Windows 11 wireless airplane mode on Windows 11 wireless airplane mode off
    Figure 2: Airplane Mode On Figure 3: Airplane Mode Off
    NOTE: When the panel does not turn from blue to gray, it may mean that your computer has a physical wireless switch as well. Press and hold the Fn Key key, and then press the key that has the Single Wireless Key symbol on it. When your computer does not have a wireless key Single Wireless Key, your computer does not have a physical wireless switch.
    NOTE: The wireless antenna on your computer may or may not turn on by itself. When the Wi-Fi panel does not turn from gray to blue, touch or click the Wi-Fi panel, and it should turn from gray to blue, as shown in (Figure 4).
    Windows 11 wireless connected panel
    Figure 4: Windows 11 wireless connected panel
  3. Press and hold the Windows key (Windows Key), and then press the q key.
  4. In the Search box, type Settings.
  5. In the search results, select Settings (App).
  6. Touch or click Network & Internet.
  7. Touch or click Airplane mode.
  8. Then select the toggle to turn Airplane mode On or Off.
  9. Close the Settings window.
  10. Run the Network Troubleshooter.
    1. Press and hold the Windows key (Windows Key), and then press the q key.

    2. In the search box type, network troubleshooter

    3. Touch or click Find and fix Network problems (Control panel) from the results.

    4. Touch or click Next and follow the prompts.

  11. Ensure that the BIOS is updated to the latest version. For more information, see Dell Knowledge Base article What is BIOS and How to Download and Install the latest BIOS?

  12. Ensure that the most current wireless drivers are installed. For more information, see the "How to download and install the latest Dell wireless network adapter driver" section of Dell Knowledge Base article Connect Laptop to Wifi and Troubleshoot Network Issues.

    NOTE: When the affected device has no Wireless connectivity, to download a driver or BIOS, you must do one of the following to get the driver on the affected device:
    • Connect the affected device to your router using a network cable (when that is an option).
    • Use another device that does have Internet connectivity to download the driver and use a USB Flash drive to transfer the driver to the affected device.
    • When neither of these options are available, perform the following steps (this process may remove your wireless profile, when it does, you must re-create the wireless profile that connects the computer to your wireless network. For more information, see the "I want to connect my computer or tablet to my existing wireless network" section of Dell Knowledge Base article Connect Laptop to Wifi and Troubleshoot Network Issues.

      1. Press and hold the Windows key (Windows Key), and then press the r key.

      2. In the Run box, type devmgmt.msc, and then press Enter (the User Account window may appear, if so, touch or click YES).

      3. Touch or click the arrow to the left of Network adapters.

      4. Touch and hold or right-click your wireless network adapter (the description should include the word wireless), and then select Uninstall device.

        NOTE: Do not check the box next to Attempt to remove the driver for this device.

      5. Touch or click Uninstall.

      6. Save any data, close any open programs, and restart the computer (during the booting process, the driver for the wireless adapter will be automatically installed).

NOTE: When the following steps do not resolve the issue, the Operating System on your computer has some sort of corruption. To explore the options on how to resolve any corruption, and when to use them, see the Dell Knowledge Base article Reset or reinstall Windows 10 on your Dell computer.

Additional Information

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Article Properties

Last Published Date

19 Dec 2023

Version

16

Article Type

How To

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