Dell Tech Concierge (DTC) - Retirement end of 2018

The Dell Tech Concierge service is no longer available as of the end of 2018.   This article will detail your options following this retirement and how to continue to access your information.

Table of Contents:

1. What is happening to Dell Tech Concierge DTC and the Data Backup feature?
2. How long will my data be available with Rebit?
3. What happens to my data after I no longer have access to my backup  account?
4. Can I continue using this service?
5. How can I access my existing data

What is happening to Dell Tech Concierge (DTC) and the Data Backup feature?

The Dell Tech Concierge service included a data backup service provided by Rebit.  The Dell Tech Concierge service is no longer available and the backup service is scheduled to end on Feb 28, 2019, however, if you’d like to continue backing up your data with this feature, you may do so with the Data Storage company Rebit.

Notifications and details have been sent to you via email from Rebit.
 

How long will my data be available with Rebit?

If you renew with Rebit, Rebit will maintain your cloud backup data and service.

If not, your cloud backups will be available for 30 days after which point, they will be securely erased and purged from the Rebit Cloud Storage system.
 

What happens to my data after I no longer have access to my backup account?

After the 30-day period, your backup data will be securely erased and purged from the Rebit Cloud Storage system.
 

Can I continue using this service?

Yes, you can. Rebit will continue offering Data Backup. All you need to do is contact them on the below link:

1. Go to https://rebitgo.com/renew
2. You can also contact Rebit by phone at 1-800-281-5609 (US number)

How can I access my existing data

Please visit https://backup.techconcierge.dell.com/ and follow the instructions to login.