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Article Number: 000132651

Software Installed on the Factory Windows Installation

Summary: Explanation why Dell Factory Windows Software may have no information/details present.

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Article Content

Symptoms

Installed Software

You may find certain software installed on the Dell Original Equipment Manufacturer (OEM) Factory Windows install on new systems that may not show up on the system order details.
An example is NewBlue Video Essentials for Windows and proDAD Adorage 3.0 (Figure 1, English only).

SLN305874_en_US__1OEM_Software_ASM_01
Figure 1

When inspecting the Programs and Features for additional details, they will have very little detail (Figure 2, English only) however their install date will be the same as the Windows installation date.

SLN305874_en_US__2OEM_Software_ASM_02
Figure 2

It has been determined that the Dell version of Cyberlink Media Suite Essentials for Windows 10 currently includes NewBlue and ProDAD plug-ins, which are additional filters that can be applied to video editing. These plug-ins are currently included to give the user options for additional affect beyond what filters included with CyberLink software.

Article Properties

Last Published Date

10 Apr 2021

Version

3

Article Type

Solution

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