Retire & Recycle

Retire & Recycle

Asset Recovery Services

Choose Asset Recovery Services to help you securely and responsibly retire, refresh, or return any leased IT equipment. Plus, manage your Asset Recovery Services via TechDirect, providing insight and transparency along the way, including: request asset appraisals, schedule services, track progress, view and download reports, including your company’s environmental impact, and manage funds all from a single dashboard.

Did you know your legacy assets might still have value? Request an Asset Appraisal.

Our Asset Recovery Services offer a robust suite of services for securely and responsibly retiring your IT equipment:

  • Resale and Recycle: Find out what your equipment is worth and cash in quickly to help your business grow. If there’s no value, we recycle all devices in compliance with local regulatory guidelines. We handle every detail, from pick-up to final reporting, including offsite data sanitization.
  • Lease Return: Don’t get caught in a bind when you reach the end of your equipment lease or APEX PCaaS subscription. We can help you transport your used assets, regardless of brand, back to the company from which they were leased. We can also perform data sanitization as an add-on service.
  • Data Security Add-Ons: For those that require an extra level of protection, we offer flexible sanitization options to fit your needs, including onsite data sanitization, as well as onsite hard-drive shred. Devices are sanitized in alignment with Dell’s Data Security Policy (Under Policy Resources, select Trust, then select Media Sanitation of Storage Devices).

Getting Started in TechDirect for Asset Recovery Services

How it works:

  • Order: Place an Asset Recovery Services order with your sales representative, or click here, to get started.
  • Schedule: Give us some details about your assets and let us know when you’d like to schedule your services.
  • Service: We'll arrive to provide services onsite or securely collect and ship your assets to service locations.
  • Reports: View and download reports, including your company’s environmental impact.
  • Payments: If your services include the resale of assets, easily transfer value funds electronically or, if in the U.S., directly apply to an open invoice at Dell.

Use our quick reference guide for all the information you need to get started in TechDirect with Asset Recovery Services. If you are a partner, we have a quick start guide for you too.

Dell Technologies Partners

Are you a Dell Technologies partner reselling or co-delivering TechDirect services? TechDirect will keep you in the driver’s seat for your customers as you manage their:

  • Account set up and contact information.
  • Preferred level of access to orders.
  • Asset Recovery Services capabilities.
  • Easily track your progress as you go.

Additional Resources

  • View a demo of TechDirect for Asset Recovery Services (English only). 
  • Have questions? Access our FAQs for more information (English only). 
  • Download the datasheet.
  • Watch this overview video.
  • Need more step-by-step guidance? Download the Asset Recovery Services user guide.