The Dell AR Assistant App creates an augmented reality experience with step-by-step instructions to replace common parts on select Dell systems. This app enables an assisted self-service experience, providing disassembly and reassembly instructions on parts replacement.
Dell Technologies allows our customers to use augmented reality to assist in replacing parts. It provides customers the flexibility to choose how their system hardware issue gets resolved.
Customers are able to download the AR Assistant directly to their smartphone, enabling a guided step-by-step process for part replacements.
This technology represents another innovative resource for customers' hardware replacement. For more information on the Dell AR Assistant, contact our technical support team.