A printed version of a document can ensure that important documents can be stored safely as it does not depend on electrical power to be accessible and can be easier to reference.
If you are experiencing any of the following symptoms, the suggested quick steps might help.
When connected by a USB cable, reseat both ends of the cable going from the computer to the printer.
Your USB cable Figure 1 may have come loose. Reseating the connector will ensure good data transfer.
Figure 1: USB Cable Connection
Restarting the computer clears out the computer memory and resets the connection between the computer and the printer.
Restarting the printer clears out the printer memory and resets the connection between the computer and the printer.
There may be times when the default printer may have been assigned to another printer or fax, this will cause you not to be able to print.
NOTE: When Set as the default printer is not an option, it usually means that the printer is already set as the default printer and usually has a checkmark next to it.
Figure 2: Default Printer Option
The Printer troubleshooter helps diagnose and automatically correct any printer spooler issues.
Figure 3: Troubleshoot Search Results
Sometimes the printer drivers have become corrupted and installing the printer drivers over the existing drivers will not correct the issue. The printer drivers need to be completely removed and then reinstalled.
For more information, see the Dell Knowledge Base article Getting Dell Printer Drivers, Software, User Guides and Firmware.
If these quick steps did not resolve your issue, we have more detailed information in the Other Resources section. You can also search for content related to the issue using the search bar at the top of this page.