In this video, we'll demonstrate how to register SupportAssist with Dell. Before you begin registering SupportAssist, Ensure that your system is connected to an active internet connection. To begin, click the Optimize My System tile. Click Register, and then click Register again.
To register SupportAssist, you must sign into your Dell My Account. If you already have a Dell My Account, enter your My Account credentials And click Sign In. If you do not have a Dell My Account, create a new account and sign in. Or, you can click any of the social media icons And sign in with the corresponding account credentials.
In the demonstration, we'll sign in with existing My Account credentials. Now, enter the required details, and then select the preferred contact method If you want to add a secondary contact, select Add secondary contact, And then enter the details in the appropriate fields.
Depending on the service entitlement of your system, You can allow SupportAssist to automatically create a support request. For more information on SupportAssist capabilities depending on the service entitlements, See the SupportAssist for PCs and Tablets User's Guide at dell.com/SupportAssist.
If you want to allow SupportAssist to automatically create a support request, Select Automatically create support requests. After you fill out all the required details, click Done. Here, SupportAssist is successfully registered with Dell, And the first name, last name, and a green check mark are displayed On the Optimize My System window.
For further assistance, you may ask questions on the SupportAssist forum At dell.com/supportassistgroup. Note: Not available on Linux, Windows RT, Windows 10S, Android, Ubuntu or Chrome based products.
