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Top Solutions

The most helpful knowledge articles for your product are included in this section.

How to Reset Real Time Clock (RTC) to recover your Dell Portable system

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Summary: This article provides information about how to reset the Real Time Clock (RTC) on a Dell Inspiron, Latitude, Precision, Vostro, Alienware, or XPS PC. In certain scenarios resetting the ...

Last Modified: 10 Sep 2020

Article ID: SLN304892

Alienware System Overheats or Shuts Down

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Description High performance systems require proper cooling to keep up with your needs. This article walks you through best practices and basic troubleshooting for overheating problems. Supported ...

Last Modified: 08 Sep 2020

Article ID: SLN114853

Alienware Area-51m: McAfee Quarantines RTX2080 VBIOS During Installation

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Description The following article provides information about an issue with Mcafee quarantining files from the nVIDIA GeForce RTX 2080 VBIOS update for the Alienware Area 51 system. Affected Systems:

Last Modified: 19 Aug 2020

Article ID: SLN316854

Keyboard Lights not Working on Alienware Laptops

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Symptom The keyboard light on your Alienware laptop stops working after installing or updating Alienware Command Center. Also, a Keyboard HID device shows missing from device manager. Affected ...

Last Modified: 19 Aug 2020

Article ID: SLN318074

Alienware Area-51M - Slow Performance after Updating BIOS

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Symptom Alienware Area-51m laptop may experience slow performance issue. This issue is noticed on Alienware Area-51m laptops with nVidia GeForce RTX 2080 only. Affected systems Alienware Area-51m

Last Modified: 19 Aug 2020

Article ID: SLN317432


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.


Regulatory Information

Regulatory Information for your product is included in this section. Learn More

Alienware Alienware Area-51mRegulatory Model P38ERegulatory Type P38E001

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

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Alienware Alienware Area-51mRegulatory Model P38ERegulatory Type P38E001

EUROPEAN UNION - Declaration of Conformity
EUROPEAN UNION - Declaration of Conformity

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Alienware Alienware Alienware Area-51 R7Regulatory Model D03XRegulatory Type D03X003

EUROPEAN UNION - Declaration of Conformity
EUROPEAN UNION - Declaration of Conformity

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Videos

Videos for your product are included in this section.See Video Tutorials

Troubleshooting Audio Issues in Windows 8 or Windows 10 146 Sound not working on your computer? Watch this video for help in locating the source of the issue, and troubleshooting the most common causes in Windows 8, Windows 8.1 and Windows 10. Closed captions available in many languages.
Featured Video 10 Jul 2020 08:10
Troubleshooting Audio Issues in Windows 8 or Windows 10 (00:02:26)

Sound not working on your computer? Watch this video for help in locating the source of the issue, and troubleshooting the most common causes in Windows 8, Windows 8.1 and Windows 10. Closed captions available in many languages.