Top Solutions

The most helpful knowledge articles for your product are included in this section.

How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer

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This article provides information about how to troubleshoot and resolve overheating, thermal, intermittent shutdown and other heat-related performance issues on a Dell computer. Computers can restart, shutdown, or have performance issues due to excessive heat.

Last Modified: 04 OCT 2022

Article ID: 000130867

Article type: Solution

Dell BIOS Updates

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This article provides information about BIOS or UEFI on Dell computers. Learn how to access the BIOS or UEFI on a Dell computer. Find information about how to download and install the latest BIOS update on a Dell computer.

Last Modified: 27 SEP 2022

Article ID: 000124211

Article type: Solution

How to Troubleshoot Audio or Sound Recording Issues

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This article provides information about how to troubleshoot and resolve audio or sound recording issues with the microphone on a Dell computer.

Last Modified: 26 SEP 2022

Article ID: 000179430

Article type: Solution

How to Troubleshoot No Sound on Computer or Audio Playback Issues

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This article will walk you through troubleshooting no sound or audio playback issues on your Dell computer.

Last Modified: 26 SEP 2022

Article ID: 000179019

Article type: Solution

How to Troubleshoot Slow Performance Issues

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This article provides information about how to troubleshoot and resolve slow performance issues with your Dell computer.

Last Modified: 26 SEP 2022

Article ID: 000178928

Article type: Solution


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.

Alienware Command Center 5.x User's Guide

Publish date: 27 JUL 2022
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Publish date: 27 JUL 2022

Alienware Command Center User Guide

Publish date: 15 FEB 2021
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Publish date: 15 FEB 2021

Handling swollen Lithium-ion batteries

Publish date: 19 OCT 2020
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Publish date: 19 OCT 2020

Alienware 17 R5 Service Manual

Publish date: 03 APR 2018
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Publish date: 03 APR 2018

Alienware 17 R5 Setup and Specifications

Publish date: 03 APR 2018
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Publish date: 03 APR 2018

Regulatory Information

Regulatory Information for your product is included in this section. Learn more about regulatory compliance

Dell Alienware 17 R5Regulatory Model P31ERegulatory Type P31E002

DELL Regulatory and Environmental Datasheet
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DELL Regulatory and Environmental Datasheet

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Dell Alienware 17 R5Regulatory Model P31ERegulatory Type P31E002

EUROPEAN UNION - CE Declaration of Conformity
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EUROPEAN UNION - CE Declaration of Conformity

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Videos

Videos for your product are included in this section. See Video Tutorials