Diagnostics & Tools

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Diagnostic Tools for Dell Laptops and Desktops

Enhanced Pre-Boot System Assessment (ePSA)

Pre-boot diagnostics test your hardware without using the operating system.

SupportAssist for Laptops and Desktops

SupportAssist pro-actively checks the health of your system’s hardware and software.

Diagnostics and Management Tools for Dell Servers, Storage and Networking

SupportAssist for enterprise systems (servers, storage and networking)

SupportAssist provides remote monitoring, automated data collection, automatic case creation, and proactive contact from technical support for enterprise systems.

Support Live Image

Support Live Image is a CentOS 7.0 image that provides a compilation of support, serviceability, and update tools for PowerEdge and PowerVault products.

Dell Datacenter Tools

See additional tools for configuring, deploying, and updating servers and gathering event logs.

Dell 32-Bit Diagnostics

Dell 32-Bit Diagnostics tests the hardware in your Dell PowerEdge or Dell PowerEdge C system outside of a high-level operating system environment.

Dell Systems Management

Dell OpenManage Server Administrator (OMSA)

OMSA provides management of your entire server network locally and remotely and one-to-one systems management.

Dell OpenManage Essentials

Dell OpenManage Essentials provides health monitoring for your Dell and third-party hardware and lifecycle management for Dell PowerEdge converged, rack, and tower servers.

integrated Dell Remote Access Controller (iDrac)

iDrac facilitates remote server management, including deploying, updating, monitoring, and maintaining Dell servers.

Dell Chassis Management Controller (CMC)

CMC is a systems management component designed to manage one or more Dell PowerEdge systems containing blade servers.

Dell Lifecycle Controller

Lifecycle Controller is a pre-OS utility that manages the server lifecycle (configuration, deployment, provisioning, firmware updates, retirement.)

PowerEdge RAID Controller (PERC)

PERC manages hard drives or solid-state drives in a storage array as a logical unit, increasing controller and storage reliability, and server uptime.

Tools for Dell EMC Servers, Storage and Networking

E-lab Navigator

Home of the Dell EMC support matrix.

E-lab Advisor

Dell EMC services tools information.

Dell EMC Sites

Dell EMC Power Calculator

Assess power needs for Dell EMC systems.

Security Advisories

View this year’s security advisories for all products.

Technical Advisories

View this year’s technical advisories for all products.

Security Configuration Guides

Learn to deploy and use Dell EMC products securely.

Dell EMC Safety & Compliance

Find safety and compliance documents.

Dell EMC MOBILE

Get the mobile app for product support and service requests.