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Top Solutions

The most helpful knowledge articles for your product are included in this section.

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How to Troubleshoot Audio or Sound Recording Issues
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How to Troubleshoot Audio or Sound Recording Issues

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Having trouble with the microphone or recording audio on your Dell PC? If you notice symptoms like microphone not working, stuttering, jarring, crackling or choppy recording, intermittent issue ...

Last Modified: 08 Nov 2019

Article ID: SLN287143

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SD/Memory Card Reader not reading the SD/Memory Card
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SD/Memory Card Reader not reading the SD/Memory Card

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Summary: Steps to help resolve any issues you may be experiencing with your SD card/Memory card being read by your Dell system. Table of Contents Unlock the SD/Memory Card Try a Known-Good Card

Last Modified: 05 Nov 2019

Article ID: SLN129159

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Touchpad Usage and Troubleshooting Guide
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Touchpad Usage and Troubleshooting Guide

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When your touchpad is not working as it should, refer to the expanding section below that best matches the issue you are having and follow the instructions. When you are having issues with the ...

Last Modified: 31 Oct 2019

Article ID: SLN305031

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How to Troubleshoot Slow Performance Issues
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How to Troubleshoot Slow Performance Issues

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When asking yourself why is my dell laptop so slow, why has it stopped responding, why does it take longer than expected to respond, or slow to boot up or shut down, you may be experiencing a ...

Last Modified: 31 Oct 2019

Article ID: SLN171944

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How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System
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How to Find and Activate Microsoft Office 2016 / 2019 / 365 on your Dell System

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Get online support for Microsoft Office 2016 / 2019 / 365 installed on your Dell device. Find troubleshooting tip and activation steps for OEM factory installed versions of Microsoft Office. Show ...

Last Modified: 29 Oct 2019

Article ID: SLN304490


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