Contact Technical Support

Use one of the below methods to identify your product and see the available contact options, including Service Requests, Chat, and Phone.

Enter a Dell Service Tag or a Dell EMC Product ID.





General phone numbers

Please have your Service Tag or Express Service Code ready so that we can route your call.

Support for the deaf, hearing impaired or speech impaired

1-877-DELLTTY
Monday – Friday 7a-5p CT


1

Alienware

1-800-254-3692


7am - 11pm CST

2

Home Users – Premium Support & Premium Support Plus
1-800-624-9896
24/7 

3

Dell EMC Support
1 800 782 4362 (1 800 SVC 4EMC)

4

ProSupport Plus contracts (includes ProSupport powered by Copilot)

1-855-305-9057


Available 24/7

5

Large Enterprise & Public Sector basic support

1-800-456-3355

6

Small Business (1-499 employees) basic support

1-800-822-8965

7

Mobile Devices (Phones) & Tablets

1-800-308-3355


24/7

8

Home Users - Fee Based Out of Warranty

1-800-288-4410


7am - 12 am CST

9

ProSupport contracts (includes ProSupport powered by Copilot)

1-866-362-5350


Available 24/7

10

Home Users In Warranty

1-800-624-9896


24/7

11

Home Users - Fee Based software support
1-866-795-5597
24/7

12

Interactive Virtual Agent
Let our interactive virtual agent tool guide you to solutions to common issues any time, any day.
Get started

13

Monitor Support

1-866-618-2044


24x7

14

Product

Open Hours

Phone Number

Extension/Solution ID

Dell Data Security

24x7

877-459-7304

4310039

Airwatch

24x7

877-459-7304

4310039

Force10

24x7

866-362-5350

NA

Microsoft Applications Support

24x7

1-877-459-7304

NA

Citrix VDI

24x7

1-877-459-7304

NA

Quickstart

24x7

1-877-459-7304

NA

Active System Manager

24x7

855-305-9057

NA

 Hermes DAS

 24x7

 855-305-9057

NA

 EVO RAIL

 24x7

 800-822-8965

NA