When running a manual SourceOne Index Validation scan or a scheduled SourceOne Index Validation scan against an IPM S1 index, the SourceOne Index Validation fails. This failure marks the Index with a
Yellow ! but leaves the index in an Available state.
Running the same validation against a SourceOne IPM EX index works correctly.
In the
ExAsIndexValidateObj.exe.log trace log, the following errors are seen:
FolderPath = <\\Share\Share\EmailVault_Index\IndexDir\EmailVault_Index_Archive\YearMonth\I ndexNum>
FolderPath = <EmailVault_Index_Archive\YearMonth>
Folder = <EmailVault_Index_Archive>
Month = <YearMOnth>
IndexNum = <0>
FolderNodeID = <FolderNodeID>
FolderID = <FolderID>
SELECT * FROM FTIndex WHERE FolderNodeId = <FolderAND IndexNum = 0
Error Index not found in FolderPlan (0x8604251A)
Failed to verify FTIndex date ranges - Result: 0x44d1645d.
This is a software issue.
This issue is resolved in patches or Service Pack versions of SourceOne Email Management later than 7.2.11 (7.2.11.0007).
Dell SourceOne Patch and Service Pack kits are available for download on
Dell Support website.