SourceOne for Files Systems- Jobs created by "File Delete - Historical" activity marked as "Completed" although path defined is inaccessible
Summary: Parent and child jobs created by "File Delete - Historical" activity do not get marked with "Failed" status if path that is defined in the activity becomes inaccessible.
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Symptoms
If one of the file shares path (UNC path) configured within "File Delete - Historical" activity becomes inaccessible, jobs created by the activity get marked with "Completed" state instead of "Failed" state.
Sometimes there might be a requirement that all paths defined within activity should get processed successfully. If any of the defined paths are failing to process, it should be identified and rectified. Due to jobs being marked with "Completed" state, SourceOne administrators may get expression that everything is processing as expected. As a result administrators may not notice the issue of path becoming inaccessible.
Sometimes there might be a requirement that all paths defined within activity should get processed successfully. If any of the defined paths are failing to process, it should be identified and rectified. Due to jobs being marked with "Completed" state, SourceOne administrators may get expression that everything is processing as expected. As a result administrators may not notice the issue of path becoming inaccessible.
Cause
.
Resolution
This issue will be resolved in patches or Service Pack versions of Dell EMC SourceOne for Files Systems post 7.2.SP11 (7.2.11.0007) version.
If your site is running into this issue before release containing the fix is available, contact Dell EMC Technical Support. Share support note article and SDR number (63373) with your support representative.
Additional Information
Releases containing the fix will have child jobs marked with the "Failed" state instead of "Completed" state. Failed state of the activity should prompt SourceOne administrators to investigate cause for the failed state.
Affected Products
SourceOne, SourceOne, SourceOne for File SystemsArticle Properties
Article Number: 000191017
Article Type: Solution
Last Modified: 02 Jun 2025
Version: 8
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