Data Domain: DDMC: Added DDs and DDVEs are not listed under Configure update section when using AD users

Summary: Data Domain: DDMC: Added DDs and DDVEs are not listed under Configure update section when using AD users

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Symptoms

DDMC Configure update section does not display added DDs and DDVEs when logged in as a AD user. (Even if the AD group has been given proper permissions to the affected DDs/DDVEs)

However the display works normally if using local users with admin role.

Cause

AD User lookup from DDMC does not properly handle usage case noted above.

Resolution

1) DD OS 7.11+ will provide a fix for this issue, please upgrade to this DD OS version if applicable for the environment. (Fix will Also be available in DD OS 7.10.1.10, Scheduled for release in the Q3 of 2023)
2) Workaround: Please continue to use local admin role users to carry out configuration and upgrade operations.

Affected Products

Data Domain, PowerProtect Data Domain Management Center

Products

DD OS 7.11
Article Properties
Article Number: 000215557
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  4
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