CloudIQ：Cloud IQ 未將資料傳送至 Dell Technologies

Oversigt: CloudIQ：Cloud IQ 不會將資料傳送至 Dell Technologies。

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Instruktioner

本知識文章包含一些必須由雲端 IQ SR 上的支援專員執行的檢查，以確保其已正確設定，並將資料正確傳送至 Dell Technologies：

 

  • 請確定 CLI 和 UI
    都已啟用 Cloud IQ 從 CLI：使用命令檢查是否啟用雲端管理

    10:58:34 service@(none) spb:~> uemcli /sys/support/config show -detail
Storage system address: 127.0.0.1
Storage system port: 443
HTTPS connection
 
1:    Support proxy server enabled               = no
      Support proxy server address               =
      Support proxy server port                  = 0
      Support proxy user name                    =
      Support proxy protocol                     = Unknown
      Automatic support contracts update enabled = no
      Cloud management enabled                   = yes

From GUI: Please make sure that the check box of send data to CloudIQ is checked as below : 
 

    集中化管理

  • 請確定 ESRS 已正確設定，並顯示綠色的連線狀態

  • 確保 Dell Technologies 陣列全部在客戶安裝基礎 IB 中。

  • 請確定 客戶 cloud IQ 帳戶與 Dell Technologies 端的支援登入資料相同 。

Berørte produkter

Dell EMC Unity Family

Produkter

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Artikelegenskaber
Artikelnummer: 000022684
Artikeltype: How To
Senest ændret: 17 apr. 2026
Version:  7
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