Connectrix B-Series: DS-65xx Processor rebooted - Software Fault: Kernel Panic

Oversigt: DS-65xx switches software panic

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Symptomer

DS-65xx reboots once unexpectedly then comes back online with no issues.

switchType:        109.1 
switchState:        Online

Fabric OS: v7.4.1b

uptime :
03:18:40 up 27 min, 1 user, load average: 1.09, 0.60, 0.30


errdump -a:
2016/10/10-02:51:17:200273, [HAM-1004], 3037/451, CHASSIS, INFO, DFW3-2830130-793765-B, Processor rebooted - Software Fault:Kernel Panic., reboot.c, line: 113, comp:hamd, ltime:2016/10/10-02:51:13:175020

2016/10/10-02:51:20:119799, [EM-5012], 3052/0, CHASSIS, INFO, DFW3-2830130-793765-B, start emd FSS_RECOV_COLD, emfss.c, line: 437, comp:emd, ltime:2016/10/10-02:51:20:116608

2016/10/10-02:51:20:632805, [DIAG-6004], 3055/0, CHASSIS, INFO, DFW3-2830130-793765-B, test_thread: tname porttestd Calling fcn - PID: 1314, parameter.c, line: 1448, comp:insmod, ltime:2016/10/10-02:51:20:630948

2016/10/10-02:51:26:438892, [EM-5012], 3056/0, CHASSIS, INFO, DFW3-2830130-793765-B, end emd FSS_RECOV_ACTIVE (cold), emfss.c, line: 522, comp:emd, ltime:2016/10/10-02:51:26:433133

Årsag

Within the SUPPORTSHOW File, the Core file output is generated.

The switch had a machine check/i-cache parity error with multiple problematic error codes for the Double Date Rate Synchronous Dynamic Random Access Memory (DDR SDRAM) as seen below.

pdshow:

______________________********________________________
*   File   :/core_files/panic/core.pd20161010024344   *
*   SECTION:CONSOLE_LOG                               *
-----------------------********------------------------
=============    END OF HEAD  & START OF TAIL =========

Machine check in kernel mode.
I-Cache Parity Error

PLB41 Arbiter: DDR SDRAM: DDR0_00=0x0000190a  DDR SDRAM: DDR0_01=0x01000000  DDR SDRAM: DDR0_31=0x00000000  DDR SDRAM: DDR0_32=0x00000000  DDR SDRAM: DDR0_33=0x00000000  DDR SDRAM: DDR0_34=0x00000008  DDR SDRAM: DDR0_35=0x00000000  DDR SDRAM: DDR0_36=0xffffffff  DDR SDRAM: DDR0_37=0xffffffef  DDR SDRAM: DDR0_38=0x00000028  DDR SDRAM: DDR0_39=0x00000000  DDR SDRAM: DDR0_40=0x00000000  DDR SDRAM: DDR0_41=0x00000000

=============  END OF TAIL    =========================

 

Løsning

Typically, this type of error indicates a hardware issue.

Workaround: Continue to monitor the switch for a repetition in this problem.

Fix: Replace the switch.

Flere oplysninger

The switch is running FOS 7.4.1b.

Berørte produkter

Connectrix B-Series Hardware

Produkter

Connectrix, Connectrix B-Series Hardware, Connectrix DS-6505B, Connectrix DS-6510B, Connectrix DS-6520B
Artikelegenskaber
Artikelnummer: 000065300
Artikeltype: Solution
Senest ændret: 09 sep. 2025
Version:  3
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