PowerEdge: 17G - Server Unable to Complete POST – Stuck at "HOST Boot in Progress"
Oversigt: PowerEdge 17G server is stuck at "Host Boot in Progress" and cannot complete the boot process to the OS.
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Instruktioner
System fails to advance beyond "Host Boot in Progress" during initialization.
In most of the cases, replacing the DC-SCM card has resolved the Issue.
Note: Subsequent changes to troubleshooting for 17G, and part recommendations:
The DC-SCM (Data Center – Secure Control Module) integrates system management components (e.g., iDRAC, security features, platform control). The DC-SCM is not a tie-in component to the planar HPM (system board).
The DC-SCM (Data Center – Secure Control Module) integrates system management components (e.g., iDRAC, security features, platform control). The DC-SCM is not a tie-in component to the planar HPM (system board).
iDRAC/BIOS issues and troubleshooting: Since the management port, iDRAC chipset, and BIOS architecture reside on the DC-SCM, troubleshooting to also be included for 17G platforms should be reseating of the DC-SCM card.
Before initiating a hardware replacement, ensure the following troubleshooting steps have been performed:
- Perform a Flea Power Drain (Node Reset)
- Power off the system.
- Remove all AC power cables.
- Press and hold the power button for 15–20 seconds.
- Wait 1–2 minutes.
Reconnect power and boot the system. - This clears residual power and can recover DC-SCM initialization failures.
- Check iDRAC Accessibility
- Attempt to access iDRAC via:
- Web GUI
- SSH
- RACADM
- Reset iDRAC
- If accessible: Perform iDRAC soft reset: racadm racreset
- If unresponsive: Hold System ID button for ~15 seconds (if supported for iDRAC reset). Perform full AC power removal again.
- Reseat the DC-SCM Module (If Hardware Suspected)
-
Warning: Follow ESD precautions.
- Power off system.
- Remove AC power.
- Remove top cover.
- Locate DC-SCM module.
- Reseat: DC-SCM card
- Reassemble and retest.
- Check for:
- Bent pins
- Connector damage
- Physical debris
-
- Replace DC-SCM (If Confirmed Faulty)
- Consider replacement if:
- iDRAC is completely non-functional
- System consistently halts at “Host Boot in Progress”
- Firmware recovery fails
- SEL shows persistent DC-SCM hardware faults
- Reseating does not resolve issue.
- Consider replacement if:
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Artikelegenskaber
Artikelnummer: 000434651
Artikeltype: How To
Senest ændret: 06 jul. 2026
Version: 3
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