Active Directory Groups: "group not found" In Dell Security Management Server and Dell Security Management Server Virtual
Summary: Following the latest release of the Dell Security Management Server (Formerly Dell Data Protection | Enterprise Edition) or Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) v9.7 server, Active Directory computer groups can now be used when adding or modifying Endpoint Groups. ...
Symptoms
Affected Products:
- Dell Security Management Server
- Dell Security Management Server Virtual
- Dell Data Protection | Enterprise Edition
- Dell Data Protection | Virtual Edition
Affected Versions:
- v9.7 or Later
Affected Operating Systems:
- Windows 2016
- Windows 2008 RS, 2012 RS
Searching for the specific Active Directory computer group under Endpoint Groups, Add Endpoint Group, Select the type of Endpoint Group, and Active Directory Group might return no results for the new Active Directory computer group under Choose AD Group.
Figure 1: (English Only) Search for Active Directory Group
Cause
Not Applicable
Resolution
Dell Security Server collects Active Directory information from endpoints on the client side and makes this data available to the server for Endpoint Group specification during an inventory push to the Dell Security Server.
No Active Director device group can be added to the WebUI until at least one endpoint that belongs to that Active Directory group has been successfully activated against the Dell Security Server.
To contact support, reference Dell Data Security International Support Phone Numbers.
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