Integrated Data Protection Appliance: DPSearch of Root File Displays System Low Free Space

Summary: Integrated Data Protection Appliance RUCK tool reports boot usage space warning for DPSearch control node. This results in the inability to log in to Search Web Interface and Search Server Elasticsearch, and search-cis-core services do not start. Control Search node root file system shows low or no available free space. ...

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.

Symptoms

One or more of the following issues is observed:
  • Integrated Data Protection Appliance: The RUCK tool reports Boot space usage warning for the Control Search node, which must be resolved before upgrade can proceed.
  • Attempting to copy the upgrade package to the Control Search node repository fails or the upgrade may not process due to lack of available free space.
  • Log in to Search web interface fails with authentication errors.
The puppet on the Control Search node reports the following error:
|puppet agent |No Exception |Warning: Unable to fetch my node definition, but the agent run will continue:
Warning: Error 400 on SERVER: No space left on device @ io_write - /var/lib/puppet/yaml/node/dpeasrchm01.biz.com.yaml20210512-2916
Error: Could not retrieve catalog from remote server: Error 400 on SERVER: No space left on device @ rb_sysopen - /var/lib/puppet/yaml/facts/dpeasrchm01.biz.com.yaml20210512-2916
Warning: Not using cache on failed catalog
Error: Could not retrieve catalog; skipping run

Cause

The root directory on the Control Search node has low available free disk space due to generated puppet reports in /var/lib/puppet/reports.

Resolution

NOTE: A fix for this issue has been added to the goidpa tool, follow the below KB to install goidpa:
Then run the following command on the ACM:
./goidpa dpsearch space-fix

 

The puppet reports are generated to track client and server configuration in the Search cluster and are not required for normal operations.

This issue is resolved in Search versions later than 19.5, which should automatically control the max age of reports that are kept. Perform the following on the Control Search node to resolve this issue in other versions.
 

Note: Puppet reports are maintained on the Control Search node only. If other search nodes in the environment have low free space issues on root, it is not due to this issue. Contact Dell Support to investigate further.


The commands below delete all puppet reports from older than one day:

find /var/lib/puppet/reports/ -type f -mtime +1 -name '*.yaml' -exec rm {} \;

If this does not clear enough space, we can delete the older Avamar Client that Integrated Data Protection Appliance and Search do not need:

rm -rf /usr/local/avamar_7*
rm -rf /usr/local/avamar_18.*

If you are on a DP8X, repeat these commands on the other two index nodes.

If this does not clear enough space, we can delete old logs:

rm /var/log/messages-2022*
rm /var/log/messages-2023*
rm /var/log/*.xz
rm /var/log/nginx.error.log
rm /var/log/nginx/error.log
service nginx restart

If you are on a DP8X, repeat these commands on the other two index nodes.

If this does not clear enough space, reboot the Search Node (if DP8X, reboot all three nodes)

If still not enough space, engage Dell Support to clear up extra space.

Επηρεαζόμενα προϊόντα

Data Protection Search, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Ιδιότητες άρθρου
Article Number: 000186645
Article Type: Solution
Τελευταία τροποποίηση: 24 Απρ 2025
Version:  20
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