Dell Optimizer and Dell Peripheral Manager Presence Detection Co-existence

Summary: For Users who have an Intel Adler Lake or Intel Raptor Lake processor Commercial computer with Dell Peripheral Manager and Dell Optimizer 3.2 or later version that is installed and a Dell peripheral device with an external sensor (example: Acadia webcam) is connected. ...

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.
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Symptoms

No symptom information is available.

Cause

No cause information is available.

Resolution

Dell Optimizer and Dell Peripheral Manager

Current bundling of Dell Optimizer (DO) and Dell Peripheral Manager (DPeM) in DO 3.2 leads to DO service starting after DPeM on first install or power on which leads to Presence Detection features being available in both DO and DPeM during the first boot session if a Dell peripheral with an external sensor (example: Acadia webcam) is connected.

  • Short-Term Resolution:
    • User must reboot their computer at which time DPeM detects DO and directs users to DO for UPD features.
  • Long-Term Resolution:
    • DO/DPeM teams to implement the fix so that DPeM will detect DO even when DO service starts after DPeM service.
    • Looking to release fix in DO 4.1 and DPeM 1.6.6 (Possible release June 2023).

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Επηρεαζόμενα προϊόντα

Dell Optimizer
Ιδιότητες άρθρου
Article Number: 000207435
Article Type: Solution
Τελευταία τροποποίηση: 31 Οκτ 2025
Version:  2
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