Avamar: falha no fluxo de trabalho de upgrade para a versão 19.1.0-38 como seguinte erro: “ERROR: ERROR: undefined method `include?' for nil:NilClass” e Menu suspenso em branco na comunicação entre cliente e servidor

> 2020-02-20 17:18:21 (+0100) 4104240 AVISO: Caminho: /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/user-input/collectors/collect_security_settings.rb > 2020-02-20 17:18:21 (+0100) 4104240 AVISO: Coletor: user-input/collectors/collect_security_settings.rb --input_name=session_ticket_setting > 2020-02-20 17:18:21 (+0100) 4104240 INFORMAÇÕES: COLLECT CollectSecuritySettings > 2020-02-20 17:18:21 (+0100) 4104240 INFO: input_name: session_ticket_setting > 2020-02-20 17:18:21 (+0100) 4104240 INFORMAÇÕES: >>> [make_temp_script] 222 very_current_user=root, as_user=admin, ssh command is: (openssl x509 -text -noout -in /usr/local/avamar/etc/cert.pem | grep Assunto: | awk ''print USD NF'') >/usr/local/avamar/var/run_Command-sysout.15816.4104240 2> e 1 > 2020-02-20 17:18:21 (0100) 4104240 INFORMAÇÕES: - - - - - - - BEGIN(output) - - - - - - - > 2020-02-20 17:18:21 (+0100) 4104240 INFO: avamar.domain.com > 2020-02-20 17:18:21 (+0100) 4104240 INFORMAÇÕES: - - - - - - - END > 2020-02-20 17:18:21 (+0100) 4104240 INFORMAÇÕES: "openssl x509 -text -noout -in /usr/local/avamar/etc/cert.pem | grep Assunto: | awk '{print $NF}'", exit status=0 (success) > 2020-02-20 17:18:21 (+0100) 4104240 ERRO: ERRO: método indefinido `include?' for nil:NilClass > 2020-02-20 17:18:21 (+0100) 4104240 DETAILS: DETALHES: ERRO: método indefinido `include?' for nil:NilClass <NoMethodError> /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/user-input/collectors/collect_security_settings.rb:42:in `obtain_sec_settings' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/user-input/collectors/collect_security_settings.rb:134:in `<main>' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/core/0.2.0/runtime/director.rb:85:in `eval' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/core/0.2.0/runtime/director.rb:85:in `block in load_as_path' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/core/0.2.0/runtime/director.rb:152:in `handle_errors' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/core/0.2.0/runtime/director.rb:83:in `load_as_path' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/app/launch/abstract-runner.rb:22:in `block in process_item' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/app/launch/abstract-redirector.rb:59:in `with_core_director' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/app/launch/abstract-runner.rb:19:in `process_item' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/app/launch/abstract-redirector.rb:32:in `process_redirect' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/launcher:35:in `block (2 levels) in start' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/launcher:34:in `tap' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/launcher:34:in `block in start' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/launcher:32:in `tap' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/launcher:32:in `start' /space/avamar/repo/temp/AvamarUpgrade-19.1.0-38.avp_1582043624093/runtime/apps/workflow/launcher:136:in `<main>' - Na guia Under the Security Settings > Client-Server Communication and Authentication Type, o menu suspenso é exibido em branco, portanto, não é possível clicar no botão Continue.

- Executar o comando de modo manual retorna o resultado manualmente:

admin@avamar:/usr/local/avamar/etc/>: openssl x509 -text -noout -in /usr/local/avamar/etc/cert.pem | grep Assunto: | awk '{print $NF}' avamar.domain.com 
- Parece estar tudo certo com as permissões dos diretórios repo e avamar:

admin@avamar:~/>: ls -altk /space/avamar/repo/ total 28 drwxr-xr-x 3 avi avi 4 Feb 20 17:15 temp drwxr-xr-x 3 avi avi 4 Feb 18 16:54 help drwxr-xr-x 7 avi avi 4 Feb 18 16:51 . drwxr-xr-x 2 avi avi 4 Feb 18 16:51 packages drwxr-xr-x 2 avi avi 4 Jan 21 11:57 uploads drwxrwxr-x 7 admin admin 4 Dec 7 2018 .. drwxr-xr-x 2 avi avi 4 Dec 15 2017 downloads admin@avamar:~/>: ls -altk /space/avamar/ total 28 drwxr-xr-x 23 admin admin 4 Feb 20 17:15 var drwxr-xr-x 7 avi avi 4 Feb 18 16:51 repo drwxr-xr-x 6 admin admin 4 Feb 18 15:21 src drwxr-xr-x 2 admin admin 4 Jan 20 16:55 doc drwxrwxr-x 7 admin admin 4 Dec 7 2018 . drwxr-xr-x 2 root root 4 Dec 7 2018 backup drwxr-xr-x 6 root root 4 Dec 7 2018 .. 
 

Problema com a análise de nome comum usando o utilitário Openssl no fluxo de trabalho.