NetWorker VMware Protection vProxy: Opprettingsoppgaven for VM-øyeblikksbilde fullføres ikke: Det oppstod en feil under et øyeblikksbilde: Ugyldig feilkode for endringssporing

Summary: Dell NetWorker vProxy-sikkerhetskopiering for en VM mislykkes på grunn av mislykket VMware-øyeblikksbilde. ERROR: Oppgave for oppretting av øyeblikksbilde mislyktes: Det oppstod en feil under et øyeblikksbilde: Ugyldig feilkode for endringssporing ...

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Symptoms

VM-sikkerhetskopier utført via NetWorker VMware Protection (NVP) vProxy Appliance mislykkes

VProxy-loggrapportene: 
/opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-snapmgr.log

2023-02-28T01:24:10Z INFO: Connected to session on vCenter 'vcenter.local' Version '7.0.3 build-20845200, API:7.0.3.0', Uuid:#.
2023-02-28T01:24:10Z INFO: Creating snapshot type 'COPY' with timeout of 30 minutes ...
2023-02-28T01:24:10Z NOTICE: Snapshot free space threshold validation not requested.
2023-02-28T01:24:10Z INFO: Found virtual machine 'VMname' with MORef 'vm-#'.
2023-02-28T01:24:10Z INFO: Host 'esxihost.local' is running 7.0.3.
2023-02-28T01:24:10Z INFO: host version 7.0.3:true
2023-02-28T01:24:11Z ERROR: Snapshot creation task failed: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z ERROR: Unable to create quiesced snapshot: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z NOTICE: Snapshot free space threshold validation not requested.
2023-02-28T01:24:11Z WARN: Retrying as a non-quiesced snapshot: Unable to create quiesced snapshot: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z INFO: Task to create snapshot completed, errors = true.
2023-02-28T01:24:11Z ERROR: Unable to create non-quiesced snapshot after a retry attempt: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z INFO: Disconnected from session on vCenter 'vCenter.local'.

Cause

Et manuelt forsøk på å ta et øyeblikksbilde av den virtuelle maskinen mislykkes i vCenter.

Resolution

Omgåelse av problemet:

  1. VMotion den virtuelle maskinen til en annen ESXi-vert.
  2. Kjør det manuelle øyeblikksbildet på nytt.
  3. Når et manuelt øyeblikksbilde er vellykket, fortsetter VM-sikkerhetskopieringen på vProxy
Kontakt VMware Support hvis et manuelt øyeblikksbilde mislykkes, eller hvis øyeblikksbildefeil vedvarer.

Oversikt over øyeblikksbilder av virtuell maskin i vSphere (1015180): https://kb.vmware.com/s/article/1015180  image.png

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000210940
Article Type: Solution
Last Modified: 03 Nov 2023
Version:  5
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