Avamar: A restauração falha após o upgrade do banco de dados com: Não é possível carregar o módulo libsybase_avamar.so

Summary: Depois de atualizar o banco de dados Sybase ASE de 15.7 para 16, o arquivo .so parece ter desaparecido ou não foi movido corretamente.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

As restaurações do cliente falham, com a seguinte falha:
2023-11-13 14:01:40 avsybase Error <16177>: 	Backup Server: 4.124.2.1: Archive API error for device='sybase_avamar::'sybcrt'.ASEPROD.cob_accionistas.0.4.39097::000': Vendor application name=<UNINIT>, Library version=0, API routine=<UNINIT>, Message=Unable to open API library for device 'sybase_avamar::'sybcrt'.ASEPROD.cob_accionistas.0.4.39097'. Library path is '/ase15/ASE-16_0/lib/libsybase_avamar.so'. dlopen() returned: Code=2, Message=	0509-022 Cannot load module /ase15/ASE-16_0/lib/libsybase_avamar.so.
	0509-026 System error: A file or directory in the path name does not exist.

Cause

O arquivo ibsybase_avamar.so. está faltando.
[SYBCRT/ase15/ASE-16_0/lib#] pwd
/ase15/ASE-16_0/lib

 ls -ltra
total 48976
-rwxr-xr-x    1 sybase   sybase       151700 Feb 14 2023  libcompress.so
-rwxr-xr-x    1 sybase   sybase        83475 Feb 14 2023  libsyb_tsm.so
-rw-r--r--    1 sybase   sybase      1790452 Feb 14 2023  log4j-core-2.17.1.jar
-rw-r--r--    1 sybase   sybase       301873 Feb 14 2023  log4j-api-2.17.1.jar
-rw-r--r--    1 sybase   sybase        82614 Feb 14 2023  jrtms.jar
-rw-r--r--    1 sybase   sybase        26235 Feb 14 2023  jms.jar
-rw-r--r--    1 sybase   sybase        26583 Feb 14 2023  javax.jms.jar
-rw-r--r--    1 sybase   sybase        61113 Feb 14 2023  qptune.jar
-rw-r--r--    1 sybase   sybase       482552 Feb 14 2023  uaf-client.jar
-rw-r--r--    1 sybase   sybase       178799 Feb 14 2023  sybrestore.jar
-rw-r--r--    1 sybase   sybase       235883 Feb 14 2023  sdcadmin-15.0.1.jar
-rw-r--r--    1 sybase   sybase      1650420 Feb 14 2023  aseaccess_core.jar
-rw-r--r--    1 sybase   sybase       278409 Feb 14 2023  aseaccess_client.jar
-rw-r--r--    1 sybase   sybase       710680 Feb 14 2023  sybmigrate.jar
-rw-r--r--    1 sybase   sybase      1467856 Feb 14 2023  powerj.zip
-rwxr-xr-x    1 sybase   sybase      5208803 Feb 14 2023  libsybciase.so
-rw-r--r--    1 sybase   sybase         1215 Feb 14 2023  rtms.properties
-rw-r--r--    1 sybase   sybase       119091 Feb 14 2023  setuphadr.jar
-rwxr-xr-x    1 sybase   sybase       128769 Feb 14 2023  libsybibmmq.so
-rwxr-xr-x    1 sybase   sybase       113309 Feb 14 2023  libshmemrtds.so
-rwxr-xr-x    1 sybase   sybase        11049 Feb 14 2023  examples.so
-rwxr-xr-x    1 sybase   sybase        31074 Feb 14 2023  sybsyesp.so
-rw-r--r--    1 sybase   sybase        16535 Feb 14 2023  sqldbgr.jar
-rwxr-xr-x    1 sybase   sybase        35187 Feb 14 2023  xpsmsgs.so
-rwxr-xr-x    1 sybase   sybase     11821635 Feb 14 2023  libbtsymbols.so
drwxrwxr-x    2 sybase   sybase          256 Nov 07 10:13 pca
drwxrwxr-x    3 sybase   sybase         4096 Nov 07 10:13 .
drwxrwxr-x   19 sybase   sybase         4096 Nov 09 12:01 ..



Resolution

Conforme indicado no Guia do usuário do Dell Avamar for Sybase ASE 19.4 4.

Crie um link simbólico chamado libsybase_avamar.so no diretório da biblioteca Sybase ASE, $SYBASE/$SYBASE_ASE/lib, que faça referência ao Avamar Plug-in correto para o arquivo da biblioteca Sybase no diretório Avamar_installation_dir/
lib:
  • Para Sybase ASE 15.0.x, aponta para o arquivo de biblioteca de 32 bits libsybase_avamar32.so
  • Para Sybase ASE 15.5 ou posterior, aponta para o arquivo de biblioteca de 64 bits libsybase_avamar.so

Criação do link simbólico:ln -s /usr/local/avamar/lib/libsybase_avamar64.so libsybase_avamar.so

É assim que deve parecer:
[SYBCRT/ase15/ASE-16_0/lib#] ls -ltra
total 48976
-rwxr-xr-x    1 sybase   sybase       151700 Feb 14 2023  libcompress.so
-rwxr-xr-x    1 sybase   sybase        83475 Feb 14 2023  libsyb_tsm.so
-rw-r--r--    1 sybase   sybase      1790452 Feb 14 2023  log4j-core-2.17.1.jar
-rw-r--r--    1 sybase   sybase       301873 Feb 14 2023  log4j-api-2.17.1.jar
-rw-r--r--    1 sybase   sybase        82614 Feb 14 2023  jrtms.jar
-rw-r--r--    1 sybase   sybase        26235 Feb 14 2023  jms.jar
-rw-r--r--    1 sybase   sybase        26583 Feb 14 2023  javax.jms.jar
-rw-r--r--    1 sybase   sybase        61113 Feb 14 2023  qptune.jar
-rw-r--r--    1 sybase   sybase       482552 Feb 14 2023  uaf-client.jar
-rw-r--r--    1 sybase   sybase       178799 Feb 14 2023  sybrestore.jar
-rw-r--r--    1 sybase   sybase       235883 Feb 14 2023  sdcadmin-15.0.1.jar
-rw-r--r--    1 sybase   sybase      1650420 Feb 14 2023  aseaccess_core.jar
-rw-r--r--    1 sybase   sybase       278409 Feb 14 2023  aseaccess_client.jar
-rw-r--r--    1 sybase   sybase       710680 Feb 14 2023  sybmigrate.jar
-rw-r--r--    1 sybase   sybase      1467856 Feb 14 2023  powerj.zip
-rwxr-xr-x    1 sybase   sybase      5208803 Feb 14 2023  libsybciase.so
-rw-r--r--    1 sybase   sybase         1215 Feb 14 2023  rtms.properties
-rw-r--r--    1 sybase   sybase       119091 Feb 14 2023  setuphadr.jar
-rwxr-xr-x    1 sybase   sybase       128769 Feb 14 2023  libsybibmmq.so
-rwxr-xr-x    1 sybase   sybase       113309 Feb 14 2023  libshmemrtds.so
-rwxr-xr-x    1 sybase   sybase        11049 Feb 14 2023  examples.so
-rwxr-xr-x    1 sybase   sybase        31074 Feb 14 2023  sybsyesp.so
-rw-r--r--    1 sybase   sybase        16535 Feb 14 2023  sqldbgr.jar
-rwxr-xr-x    1 sybase   sybase        35187 Feb 14 2023  xpsmsgs.so
-rwxr-xr-x    1 sybase   sybase     11821635 Feb 14 2023  libbtsymbols.so
drwxrwxr-x    2 sybase   sybase          256 Nov 07 10:13 pca
drwxrwxr-x   19 sybase   sybase         4096 Nov 09 12:01 ..
lrwxrwxrwx    1 root     system           41 Nov 13 14:04 libsybase_avamar.so -> /usr/local/avamar/lib/libsybase_avamar64.so
drwxrwxr-x    3 sybase   sybase         4096 Nov 13 14:04 .
Depois de criar novamente o arquivo .so, as restaurações são bem-sucedidas.

Affected Products

Avamar
Article Properties
Article Number: 000219505
Article Type: Solution
Last Modified: 16 Feb 2024
Version:  2
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