ECS: S3 Browser message: The difference between the request time and the server’s time is too large.

Summary: Cannot connect to ECS with S3 Browser.

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Symptoms

The following error displays when connecting with S3 Browser or s3curl:
Whenever connecting with S3 Browser or s3curl they get this error

Cause

The date on ECS was not synchronized with the Network Time Protocol (NTP) server and was either behind or ahead several minutes.

# viprexec date

Output from host : 192.168.219.1
Tue Oct 30 22:54:13 UTC 2024

Output from host : 192.168.219.2
Tue Oct 30 22:54:37 UTC 2024

Output from host : 192.168.219.3
Tue Oct 30 21:08:03 UTC 2024

Output from host : 192.168.219.4
Tue Oct 30 21:08:14 UTC 2024

Output from host : 192.168.219.6
Tue Oct 30 22:01:13 UTC 2024

Output from host : 192.168.219.5
Tue Oct 30 22:01:13 UTC 2024

Resolution

Follow KB ECS: xDoctor: RAP081: Symptom Code: 2048: NTP daemon not running to restart the NTP service on the nodes.

Affected Products

ECS Appliance Hardware Gen1 U-Series

Products

ECS Appliance, ECS Appliance Hardware Gen1 U-Series
Article Properties
Article Number: 000035360
Article Type: Solution
Last Modified: 09 Sept 2025
Version:  4
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