SourceOne Management Console does not display the full Data Source name if it is too long

Summary: SourceOne Management Console does not display the full Data Source name if it is too long.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When the details of a job are viewed in the SourceOne Email Management console (MMC), if the Data Source name is long, it is truncated. The leading portion of the path is replaced with ellipsis (…). Since the entire path is not displayed, it is harder to determine which data source path is defined in the job.

Example:     

The Data Source name is a long UNC Path:     
\\ServernName10000001\DATACENTER10000001\SHARE10000001\AAAAAAAA-BBBBBBBB-CCCCCCCC-DDDDDDDD-EEEEEEEEE-FFFFFFFF\SMTPDROP

Data Sources field will display:     
...AAAAAA-BBBBBBBB-CCCCCCCC-DDDDDDDD-EEEEEEEEE-FFFFFFFF\SMTPDROP

Cause

This issue is due to a software defect that is cited in SDR 62952.

Resolution

This issue is resolved in SourceOne Email Management version 7.2 SP11. After updating SourceOne to this release, the full path is displayed. Existing Data Sources which have truncated entries are not corrected automatically.

Hot-fix Bundles and Service Pack kits are available for download at https://www.dell.com/support.

Note: Hot-fixes are only available for the most current patch or Service Pack versions of the product that were available when this issue was resolved.

Note: Upgrade to the latest version of the SourceOne release, service pack, and Hot Fix Bundle is recommended to ensure that all resolved issues are addressed.

Affected Products

SourceOne Email Management
Article Properties
Article Number: 000050734
Article Type: Solution
Last Modified: 26 May 2025
Version:  5
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