Dell Unity:存储服务器检测到 VMware 虚拟机管理程序中的内部故障。错误代码:0x5c0000c

Summary: 存储服务器检测到 VMware 虚拟机管理程序中的内部故障。Please review the event logs on the VMware hypervisor side.(错误代码:0x5c0000c)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

客户环境:
Dell Technologies Unity 阵列
ESXi 虚拟机管理程序 — 免费版
(无 vSphere 服务器)

从阵列(块数据存储区)调配 VMware 数据存储区时,创建失败,并显示以下错误:

The storage server detected an internal failure in the VMware hypervisor. Please review the event logs on the VMware hypervisor side. (Error Code:0x5c0000c)

LUN 创建成功,客户仍可扫描并手动将 LUN 添加到数据存储区。

从 Unity 中删除数据存储区时也会报告相同的错误。

 

Cause

这不是阵列的问题。ESXi 免费版不允许对 VAAI 进行任何修改。它只允许执行“只读”作。

由于同样的原因,NAS NFS作也可能报告上述错误,也可能在数据存储删除作期间报告上述错误。

 

Resolution

验证 ESXi 许可证。如果没有付费许可证,则会阻止任何作,例如“Creating Datastore”。ESXi 免费版仅允许执行“只读”作。

要验证这一点,请在 ESXi 主机上,验证 /var/log/hostd.log 上是否有“vim.fault.RestrictedVersion”消息。

客户包装箱示例(在此示例中,10.x.x.1xx 是 Unity IP,10.x.x.2xx 是 esxi 虚拟机管理程序 IP):

2016-09-01T00:02:04.043Z [31380B70 info 'Vimsvc.ha-eventmgr' opID=hostd-fcae] Event 365 : User root@10.0.0.xxx logged in as gSOAP/2.8
2016-09-01T00:02:04.058Z [31380B70 verbose 'Default' opID=EB2968DD-00001161 user=root] AdapterServer: target='vmodl.query.PropertyCollector:ha-property-collector', method='waitForUpdates'
2016-09-01T00:02:04.065Z [31D80B70 info 'Vimsvc.TaskManager' opID=hostd-81d8 user=root] Task Created : haTask--vim.SearchIndex.findByIp-40794283
2016-09-01T00:02:04.066Z [31D80B70 verbose 'Solo.SearchIndex' opID=hostd-81d8 user=root] FindByAttribute: dcRef = <null>, attrVal = 10.x.x.2xx, vmSearch = false
2016-09-01T00:02:04.071Z [31D80B70 verbose 'Solo.SearchIndex' opID=hostd-81d8 user=root] FindByAttribute: returning vim.HostSystem:ha-host
2016-09-01T00:02:04.071Z [31D80B70 info 'Vimsvc.TaskManager' opID=hostd-81d8 user=root] Task Completed : haTask--vim.SearchIndex.findByIp-40794283 Status success
2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Activation [N5Vmomi10ActivationE:0x30997200] : Invoke done [rescanHba] on [vim.host.StorageSystem:storageSystem]
2016-09-01T00:02:04.156Z [2F640B70 verbose 'Solo.Vmomi' opID=hostd-e2e2 user=root] Arg hbaDevice:
--> "vmhba33"
2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Throw vim.fault.RestrictedVersion
2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Result:
--> (vim.fault.RestrictedVersion) {
-->    dynamicType = <unset>,
-->    faultCause = (vmodl.MethodFault) null,
-->    msg = "",
--> }
2016-09-01T00:02:04.174Z [31380B70 verbose 'Default' opID=hostd-2bc7 user=root] CloseSession called for session id=c3304bfa-1fb1-10d4-9873-259b210357ea
2016-09-01T00:02:04.175Z [31380B70 info 'Vimsvc.ha-eventmgr' opID=hostd-2bc7 user=root] Event 366 : User root@10.x.x.xxx logged out (login time: Thursday, 01 September, 2016 00:02:03, number of API invocations: 0, user agent: gSOAP/2.8)

因此上面的日志表明,Unity 已登录并收到 vim.fault.RestrictedVersion 错误,因此它未完成“datastore”创建就注销并报告“Error Code:0x5c0000c”

客户必须为许可证/vCenter 服务器付费,或者手动调配数据存储。

 

Affected Products

Dell EMC Unity Family

Products

Dell EMC Unity Family
Article Properties
Article Number: 000052030
Article Type: Solution
Last Modified: 22 Oct 2025
Version:  5
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