Dell Unity:存储服务器检测到 VMware 虚拟机管理程序中的内部故障。错误代码:0x5c0000c
Summary: 存储服务器检测到 VMware 虚拟机管理程序中的内部故障。Please review the event logs on the VMware hypervisor side.(错误代码:0x5c0000c)
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Symptoms
客户环境:
Dell Technologies Unity 阵列
ESXi 虚拟机管理程序 — 免费版
(无 vSphere 服务器)
从阵列(块数据存储区)调配 VMware 数据存储区时,创建失败,并显示以下错误:
The storage server detected an internal failure in the VMware hypervisor. Please review the event logs on the VMware hypervisor side. (Error Code:0x5c0000c)
LUN 创建成功,客户仍可扫描并手动将 LUN 添加到数据存储区。
从 Unity 中删除数据存储区时也会报告相同的错误。
Cause
这不是阵列的问题。ESXi 免费版不允许对 VAAI 进行任何修改。它只允许执行“只读”作。
由于同样的原因,NAS NFS作也可能报告上述错误,也可能在数据存储删除作期间报告上述错误。
Resolution
验证 ESXi 许可证。如果没有付费许可证,则会阻止任何作,例如“Creating Datastore”。ESXi 免费版仅允许执行“只读”作。
要验证这一点,请在 ESXi 主机上,验证 /var/log/hostd.log 上是否有“vim.fault.RestrictedVersion”消息。
客户包装箱示例(在此示例中,10.x.x.1xx 是 Unity IP,10.x.x.2xx 是 esxi 虚拟机管理程序 IP):
2016-09-01T00:02:04.043Z [31380B70 info 'Vimsvc.ha-eventmgr' opID=hostd-fcae] Event 365 : User root@10.0.0.xxx logged in as gSOAP/2.8 2016-09-01T00:02:04.058Z [31380B70 verbose 'Default' opID=EB2968DD-00001161 user=root] AdapterServer: target='vmodl.query.PropertyCollector:ha-property-collector', method='waitForUpdates' 2016-09-01T00:02:04.065Z [31D80B70 info 'Vimsvc.TaskManager' opID=hostd-81d8 user=root] Task Created : haTask--vim.SearchIndex.findByIp-40794283 2016-09-01T00:02:04.066Z [31D80B70 verbose 'Solo.SearchIndex' opID=hostd-81d8 user=root] FindByAttribute: dcRef = <null>, attrVal = 10.x.x.2xx, vmSearch = false 2016-09-01T00:02:04.071Z [31D80B70 verbose 'Solo.SearchIndex' opID=hostd-81d8 user=root] FindByAttribute: returning vim.HostSystem:ha-host 2016-09-01T00:02:04.071Z [31D80B70 info 'Vimsvc.TaskManager' opID=hostd-81d8 user=root] Task Completed : haTask--vim.SearchIndex.findByIp-40794283 Status success 2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Activation [N5Vmomi10ActivationE:0x30997200] : Invoke done [rescanHba] on [vim.host.StorageSystem:storageSystem] 2016-09-01T00:02:04.156Z [2F640B70 verbose 'Solo.Vmomi' opID=hostd-e2e2 user=root] Arg hbaDevice: --> "vmhba33" 2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Throw vim.fault.RestrictedVersion 2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Result: --> (vim.fault.RestrictedVersion) { --> dynamicType = <unset>, --> faultCause = (vmodl.MethodFault) null, --> msg = "", --> } 2016-09-01T00:02:04.174Z [31380B70 verbose 'Default' opID=hostd-2bc7 user=root] CloseSession called for session id=c3304bfa-1fb1-10d4-9873-259b210357ea 2016-09-01T00:02:04.175Z [31380B70 info 'Vimsvc.ha-eventmgr' opID=hostd-2bc7 user=root] Event 366 : User root@10.x.x.xxx logged out (login time: Thursday, 01 September, 2016 00:02:03, number of API invocations: 0, user agent: gSOAP/2.8)
因此上面的日志表明,Unity 已登录并收到 vim.fault.RestrictedVersion 错误,因此它未完成“datastore”创建就注销并报告“Error Code:0x5c0000c”
客户必须为许可证/vCenter 服务器付费,或者手动调配数据存储。
Affected Products
Dell EMC Unity FamilyProducts
Dell EMC Unity FamilyArticle Properties
Article Number: 000052030
Article Type: Solution
Last Modified: 22 Oct 2025
Version: 5
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