Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Activating the Trusted Platform Module Security Feature

Summary: This article provides information about activating Trusted Platform Module (TPM).

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Table of Contents:

  1. Enable the TPM Security Feature in the System Setup
  2. Activate the Trusted Platform Module (TPM) Security Feature
  3. Install the TPM Software and Driver
  4. Complete the TPM Wizard
 
 

Enable the TPM Security Feature in the System Setup

To enable TPM security features in the System Setup (BIOS), perform the following steps:      

  1. Reboot the system.
  2. When the message "Press <F2> to enter Setup" appears, press the <F2> key.
  3. When the System Setup appears, navigate to the Security group using the Down arrow key.
  4. Press the <+> key to expand the group.
  5. Verify that TPM Security is listed under Security.
  6. Navigate to the TPM Security section using the Down arrow key.
  7. Press the <Enter> key.
  8. Press the Right Arrow key to change the setting to On.
  9. The TPM is now enabled.
  10. Press the <Esc> key.
  11. Using the Down Arrow key, highlight Exit and press <Enter> key.
  12. The system reboots.

Back to Top


Activate the Trusted Platform Module (TPM) Security Feature

To activate the TPM:      

  1. Boot the system into System Setup by pressing the <F2> key at the Dell splash screen.
  2. Navigate to the Security group using the <Down Arrow> key.
  3. Press the <+> key to expand the group.
  4. Using the Right Arrow key, navigate to TPM Activation.
  5. In the TPM Activation field, select Activate.
  6. Press the <Esc> key.
  7. Using the Down Arrow key, highlight to select Save Changes and Exit, and then press the <Enter> key, which allows the computer to restart and boot into the operating system.

Back to Top


Install the TPM Software and Driver

NOTE: Installation and activation of TPM cause Microsoft® Windows® XP System Restore to remove all existing System Restore Points. Manually create a restore point after the Personal Secure Drive is activated and functional in order to provide future stability to your system.


Click Start, click Run. To install the software and driver:

  1. Type C:\Dell\TPM\setup.exe in the Open field and click OK to run the Broadcom Secure Foundation™ TPM - InstallShield Wizard.
  2. When prompted to restart the computer, click Yes. If a custom image was loaded or the operating system was reinstalled, the software needs to be downloaded from Dell Downloads. 
NOTE: During the software installation, the software checks for the latest network driver. If the network driver is not the latest revision, the install wizard asks to update the driver. The TPM does not function properly if the latest revision is declined.

Back to Top


Complete the TPM Wizard

The Trusted Platform Module (TPM) Initialization Wizard sets up the owner account for the TPM and creates a backup of the TPM information.

  1. Double-click the System Tray icon (Figure 1).

    SLN57489_en_US__3I_port_TMPSysTray_pm_1a
    Figure 1: TPM System Tray Icon Before Initialization
  2. When the Welcome window appears, click Next.
  3. Enter a password to become a Basic User of the TPM and click Next. A Basic User account for the TPM secures e-mail, encrypt files, and creates a personal secure drive.
  4. Select the desired features and click Next.

Back to Top


For further setup and advanced configuration instructions, refer to the Broadcom Security Platform Help files or contact your IT department.


Cause

N/A

    Resolution

    N/A

    Article Properties


    Affected Product

    Security

    Product

    Trusted Device Security

    Last Published Date

    21 Jul 2021

    Version

    6

    Article Type

    Solution