Dell Data Security Windows Version Compatibility
Summary: This article provides information about the Windows version compatibility for Dell Data Security (formerly Dell Data Protection) products.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Note:
- Products that are listed in the Affected Products may not be in an Active state. For up-to-date information about support for a product, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
Dell Data Security and Dell Data Protection applications must be compatible with installed or targeted Windows versions.
Affected Products:
- Dell Encryption Enterprise
- Dell Encryption Personal
- Dell Encryption External Media
- Dell Endpoint Security Suite Enterprise
- Dell Threat Defense
- CrowdStrike Falcon Sensor
- Carbonite Endpoint
- Absolute Device and Data Security
- VMware Carbon Black Cloud Endpoint
- Dell Data Protection | Enterprise Edition
- Dell Data Protection | Personal Edition
- Dell Data Protection | External Media Encryption
- Dell Endpoint Security Suite Pro
- Dell Data Guardian
- Dell Data Protection | Secure Lifecycle
- Dell Data Protection | Cloud Edition
- Dell Data Protection | Server Encryption
- Dell Data Protection | Protected Workspace
- Mozy Backup by Dell
- Mozy Sync by Dell
- Dell Data Protection | Endpoint Recovery
- Dell Data Protection | Access
- Dell Data Protection | Security Tools
- Dell Data Protection | Hardware-Crypto Accelerator
- Netskope
Cause
Beginning with Windows 10, and continuing through Windows 11, Microsoft has introduced a new way to build, deploy, and service Windows. Microsoft delivers feature updates through Solution as a Service (SaaS) using Windows Updates, or various other delivery methods.
Note:
- Reference Overview of Windows as a service
for more information.
- This article from Microsoft outlines the launch date and support dates for Windows 10 releases: Windows release health
Resolution
Dell’s testing for Windows versions begin with Insider releases and continues through the fixes and updates made available before a Release to Web (RTW) is published to Windows Updates, continuing until the End of Support for a Windows release.
Microsoft provides Dell a regular cadence of release-preview builds, which are tested against the current Generally Available and in-development Dell Data Security applications. Once final builds are promoted to the web through releases to Windows Update, Microsoft’s Windows software download site, and Microsoft System Center Configuration Manager (SCCM) channels, Dell performs additional validation for final support validation.
Dell strives to achieve compatibility on Dell Data Security built applications within 30 days of the release date for each Windows 10 feature update release milestones. Dell Technologies recommends updating to the latest version before attempting to update Windows. If issues persist, contact Dell Data Security ProSupport. For more information, reference Dell Data Security International Support Phone Numbers.
Testing progress and updates for Dell Data Security builds and third-party applications support are communicated globally through the Dell Endpoint Security community forum.
The Dell Data Security bundle or component version is required to determine compatibility. For assistance in locating the Dell Data Security version, reference:
- Bundle:
- How to Identify the Version of the Dell Data Security Master Installer (DDSSetup and DDSSuite)
- Component:
- How to Identify the Absolute Version
- How to Identify the Carbonite Endpoint Version
- How to Identify the CrowdStrike Falcon Sensor Version
- How to Identify the Dell BitLocker Manager Version
- How to Identify the Dell Data Guardian Version (formerly Dell Data Protection | Secure Lifecycle)
- How to Identify the Dell Data Protection Security Tools Version
- How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version (formerly Dell Data Protection | Enterprise Edition and Dell Data Protection | Personal Edition)
- How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version (formerly Dell Data Protection | Self-Encrypting Drive Manager)
- How to Identify the Dell Encryption External Media Version
- How to Identify the Dell Endpoint Security Suite Enterprise Version
- How to Identify the Dell Enterprise Security Suite Pro Version
- How to Identify the Dell Threat Defense Version
- How to Identify the Netskope Client Version
- How to Identify the VMware Carbon Black Cloud Endpoint Sensor Version
Click the appropriate Microsoft version for specific Dell Data Security product compatibility. For more information about Microsoft versions, reference Which version of Windows operating system am I running?
Warning: Incompatibility may result in issues with operating system or product functionality including, but not limited to:
- Performance degradation
- Functionality loss
- Bluescreens
Windows 11 version 23H2 was released by Microsoft on October 31, 2023.
For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 3.9.0 and later |
| Dell Encryption Enterprise | Yes | 11.9.0 and later |
| Dell Encryption External Media | Yes | 11.9.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.9.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.9.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.9.0 and later |
| Advanced Threat Prevention (Cylance)2 | No | Not applicable |
| Web Protection and Client Firewall (McAfee)2 | Yes | 3.9.0 and later |
| Dell Encryption (DDSSetup) | Yes | 11.9.0 and later |
| Dell Encryption Enterprise | Yes | 11.9.0 and later |
| Dell Encryption Personal | Yes | 11.9.0 and later |
| Dell Encryption External Media | Yes | 11.9.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.9.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.9.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.9.0 and later |
| VMware Carbon Black Cloud Endpoint2,3 | Yes | 3.9.0 and later |
| CrowdStrike Falcon Sensor2 | Yes | Not applicable |
| Carbonite Endpoint2 | No | Not applicable |
| Absolute Device and Data Security2 | No | Not applicable |
| Dell Threat Defense2 | No | Not applicable |
| Netskope2,4 | Yes | Not applicable |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 11 version 22H2 was released by Microsoft on September 20, 2022.
For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 3.5.0 and later |
| Dell Encryption Enterprise | Yes | 11.5.0 and later |
| Dell Encryption External Media | Yes | 11.5.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.5.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.5.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.5.0 and later |
| Advanced Threat Prevention (Cylance)2 | No | Not applicable |
| Web Protection and Client Firewall (McAfee)2 | Yes | 3.5.0 and later |
| Dell Encryption (DDSSetup) | Yes | 11.5.0 and later |
| Dell Encryption Enterprise | Yes | 11.5.0 and later |
| Dell Encryption Personal | Yes | 11.5.0 and later |
| Dell Encryption External Media | Yes | 11.5.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.5.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.5.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.5.0 and later |
| VMware Carbon Black Cloud Endpoint2,3 | Yes | 3.8.0 and later |
| CrowdStrike Falcon Sensor2 | Yes | 6.45.15907 |
| Carbonite Endpoint2 | No | Not applicable |
| Absolute Device and Data Security2 | Yes | Not applicable |
| Dell Threat Defense2 | No | Not applicable |
| Netskope2,4 | Yes | 89 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 11 version 21H2 was released by Microsoft on October 5, 2021.
For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 3.3.0 and later |
| Dell Encryption Enterprise | Yes | 11.2.0 and later |
| Dell Encryption External Media | Yes | 11.2.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.2.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.2.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.2.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1565 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 3.2.0 and later |
| Dell Encryption (DDSSetup) | Yes | 11.2.0 and later |
| Dell Encryption Enterprise | Yes | 11.2.0 and later |
| Dell Encryption Personal | Yes | 11.2.0 and later |
| Dell Encryption External Media | Yes | 11.2.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.2.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.2.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.2.0 and later |
| VMware Carbon Black Cloud Endpoint2,3 | Yes | 3.7.0 and later |
| CrowdStrike Falcon Sensor2 | Yes | 6.31.14505 |
| Carbonite Endpoint2 | Yes | 10.8 and later |
| Absolute Device and Data Security2 | Yes | 7.17.0.2 and later |
| Dell Threat Defense2 | Yes | 1564 and later |
| Netskope2,4 | Yes | 89 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 10 version 22H2 was released by Microsoft on October 18, 2022.
For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 5 | Yes | 3.5.0 and later |
| Dell Encryption Enterprise | Yes | 11.5.0 and later |
| Dell Encryption External Media | Yes | 11.5.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.5.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.5.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.5.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1586 and later (End of Maintenance) |
| Web Protection and Client Firewall (McAfee)2 | Yes | 3.5.0 and later |
| Dell Encryption (DDSSetup)6 | Yes | 11.6.0 and later |
| Dell Encryption Enterprise | Yes | 11.6.0 and later |
| Dell Encryption Personal | Yes | 11.6.0 and later |
| Dell Encryption External Media | Yes | 11.6.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.6.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.6.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.6.0 and later |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 3.8 and later |
| CrowdStrike Falcon Sensor2 | Yes | 6.47.16103 and later |
| Carbonite Endpoint2 | Yes | 10.9 and later |
| Absolute Device and Data Security2 | Yes | 7.18 and later |
| Dell Threat Defense2 | Yes | 1564 and later (End of Maintenance) |
| Netskope2 4 | Yes | 89 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
5The components of Dell Endpoint Security Suite Enterprise can be upgraded to version 11.6 extracting them from the installer of Dell Encryption (DDSSetup) 11.6, when published.
6Dell Encryption (DDSSetup) 11.6 is not yet released.
For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 3.3.0 and later |
| Dell Encryption Enterprise | Yes | 11.2.0 and later |
| Dell Encryption External Media | Yes | 11.2.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.2.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.2.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.2.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1565 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 3.2.0 and later |
| Dell Encryption (DDSSetup) | Yes | 11.2.0 and later |
| Dell Encryption Enterprise | Yes | 11.2.0 and later |
| Dell Encryption Personal | Yes | 11.2.0 and later |
| Dell Encryption External Media | Yes | 11.2.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.2.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.2.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.2.0 and later |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 3.7.0 and later |
| CrowdStrike Falcon Sensor2 | Yes | 6.31.14505 |
| Carbonite Endpoint2 | Yes | 10.8 and later |
| Absolute Device and Data Security2 | Yes | 7.18 and later |
| Dell Threat Defense2 | Yes | 1564 and later |
| Netskope2 4 | Yes | 89 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 10 version 21H1 was released by Microsoft on May 18, 2021.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 3.1 and later |
| Dell Encryption Enterprise | Yes | 11.0 and later |
| Dell Encryption External Media | Yes | 11.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1541 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 3.1 and later |
| Dell Encryption (DDSSetup) | Yes | 11.0 and later |
| Dell Encryption Enterprise | Yes | 11.0 and later |
| Dell Encryption Personal | Yes | 11.0 and later |
| Dell Encryption External Media | Yes | 11.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 11.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 11.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 11.0 and later |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 3.6.0 and later |
| CrowdStrike Falcon Sensor2 | Yes | 6.24.13806 and later |
| Carbonite Endpoint2 | Yes | 10.8 and later |
| Absolute Device and Data Security2 | Yes | 7.0 and later |
| Dell Threat Defense2 | Yes | 1542 and later |
| Netskope2 4 | Yes | 85 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 10 version 20H2 was released by Microsoft on October 20, 2020.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 2.9 and later |
| Dell Encryption Enterprise | Yes | 10.9 and later |
| Dell Encryption External Media | Yes | 10.9 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.9 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.9 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.9 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1541 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 2.9 and later |
| Dell Encryption (DDSSetup) | Yes | 10.9 and later |
| Dell Encryption Enterprise | Yes | 10.9 and later |
| Dell Encryption Personal | Yes | 10.9 and later |
| Dell Encryption External Media | Yes | 10.9 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.9 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.9 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.9 and later |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 3.5 and later |
| CrowdStrike Falcon Sensor2 | Yes | 6.12.12601 to 6.54 |
| Carbonite Endpoint2 | Yes | 10.5.0 and later |
| Absolute Device and Data Security2 | Yes | 7.0 and later |
| Dell Threat Defense2 | Yes | 1561 or later |
| Netskope2 4 | Yes | v62 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 10 version 2004 was released by Microsoft on May 28, 2019.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 2.7 and later |
| Dell Encryption Enterprise | Yes | 10.7 and later |
| Dell Encryption External Media | Yes | 10.7 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.7 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.7 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.7 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1541 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 2.7 and later |
| Threat Protection (McAfee)2 | No | End of Life |
| Dell Encryption (DDSSetup) | Yes | 10.7 and later |
| Dell Encryption Enterprise | Yes | 10.7 and later |
| Dell Encryption Personal | Yes | 10.7 and later |
| Dell Encryption External Media | Yes | 10.7 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.7 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.7 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.7 and later |
| Dell Data Guardian | No | End of Life |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 5.34.11603 and later |
| CrowdStrike Falcon Sensor2 | No | 5.34.11603 and later |
| Carbonite Endpoint2 | Yes | 10.5.0 and later |
| Absolute Device and Data Security2 | Yes | 7.0 and later |
| Mozy Backup2 | No | End of Life |
| Mozy Sync2 | No | End of Life |
| Dell Threat Defense2 | Yes | 1542 or later |
| Dell Data Protection | Security Tools | No | End of Life |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
| Dell Data Protection | Protected Workspace2 | No | End of Life |
| Netskope2 4 | Yes | v62 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 10 version 1909 was released by Microsoft on November 12, 2019.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 2.5.0 and later4 |
| Dell Encryption Enterprise | Yes | 10.5.0 and later |
| Dell Encryption External Media | Yes | 10.5.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.5.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.5.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.5.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1541 and later4 |
| Web Protection and Client Firewall (McAfee)2 | Yes | 2.5.0 and later4 |
| Threat Protection(McAfee)2 | No | End of Life |
| Dell Encryption (DDSSetup) | Yes | 10.5.0 and later |
| Dell Encryption Enterprise | Yes | 10.5.0 and later |
| Dell Encryption Personal | Yes | 10.5.0 and later |
| Dell Encryption External Media | Yes | 10.5.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.5.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.5.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.5.0 and later |
| Dell Data Guardian | No | TBD |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 3.4 and later |
| CrowdStrike Falcon Sensor2 | Yes | 5.19.0.10102 and later |
| Carbonite Endpoint2 | Yes | 10.3.0 and later |
| Absolute Device and Data Security2 | Yes | 7.0 and later |
| Mozy Backup2 | Yes | 2.38.2 and later |
| Mozy Sync2 | Yes | 1.1 and later |
| Dell Threat Defense2 | Yes | 1542 and later4 |
| Dell Data Protection | Security Tools | No | End of Life |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
| Dell Data Protection | Protected Workspace2 | No | End of Life |
| Netskope2 5 | Yes | v62 and later |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Support for Dell Endpoint Security Suite Enterprise, Advanced Threat Prevention, and Threat Defense was validated postlaunch of 2.5.0 (Dell Endpoint Security Suite Enterprise), 1541 (Advanced Threat Prevention), and 1542 (Threat Defense). Blocks are not in place for these installers and installs and functions within this version of Windows.
5Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
Windows 10 version 1903 was released by Microsoft on May 21, 2019.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 2.4.0 and later |
| Dell Encryption Enterprise | Yes | 10.3.0 and later |
| Dell Encryption External Media | Yes | 10.3.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.3.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.3.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.3.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1531 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 2.4.0 and later |
| Threat Protection(McAfee)2 | No | End of Life |
| Dell Encryption (DDSSetup) | Yes | 10.3.0 and later |
| Dell Encryption Enterprise | Yes | 10.3.0 and later |
| Dell Encryption Personal | Yes | 10.3.0 and later |
| Dell Encryption External Media | Yes | 10.3.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.3.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.3.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.3.0 and later |
| Dell Data Guardian | Yes | 2.8.0 and later |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 3.4 and later |
| CrowdStrike Falcon Sensor2 | Yes | 5.12.9302 |
| Carbonite Endpoint2 | Yes | 10.3.0 and later |
| Absolute Device and Data Security2 | Yes | 7.7.0 and later |
| Mozy Backup2 | Yes | 2.38.2 and later |
| Mozy Sync2 | Yes | 1.1 and later |
| Dell Threat Defense2 | Yes | 1532 and later |
| Dell Data Protection | Security Tools | No | End of Life |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
| Dell Data Protection | Protected Workspace2 | No | End of Life |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
Windows 10 version 1809 was released by Microsoft on November 13, 2018.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 2.2.0 and Later |
| Dell Encryption Enterprise | Yes | 10.1.0 and Later |
| Dell Encryption External Media | Yes | 10.1.0 and Later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.1.0 and Later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.1.0 and Later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.1.0 and Later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1511 and Later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 2.2.0 and Later |
| Threat Protection(McAfee)2 | No | End of Life |
| Dell Encryption (DDSSetup) | Yes | 10.1.0 and Later |
| Dell Encryption Enterprise | Yes | 10.1.0 and Later |
| Dell Encryption Personal | Yes | 10.1.0 and Later |
| Dell Encryption External Media | Yes | 10.1.0 and Later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 10.1.0 and Later |
| Dell BitLocker Manager (EMAgent) | Yes | 10.1.0 and Later |
| Dell Full Disk Encryption (EMAgent) | Yes | 10.1.0 and Later |
| Dell Data Guardian | Yes | 2.1.0 to 2.8.0 |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 3.2.1 and later |
| CrowdStrike Falcon Sensor2 | Yes | 4.5.0 and Later |
| Carbonite Endpoint2 | Yes | 9.6 and later |
| Absolute Device and Data Security2 | Yes | 932 and Later |
| Mozy Backup2 | Yes | 2.38.2 and Later |
| Mozy Sync2 | Yes | 1.1 and Later |
| Dell Threat Defense2 | Yes | 1512 and Later |
| Dell Data Protection | Security Tools | No | End of Life |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
| Dell Data Protection | Protected Workspace2 | No | End of Life |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
Windows 10 version 1803 was released by Microsoft on April 16, 2018.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 2.0 and later |
| Dell Encryption Enterprise | Yes | 8.18.0 and later |
| Dell Encryption External Media | Yes | 8.18.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.18.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 8.18.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.18.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1491 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 2.0 and later |
| Threat Protection(McAfee)2 | No | End of Life |
| Dell Encryption (DDSSetup) | Yes | 8.18.0 and later |
| Dell Encryption Enterprise | Yes | 8.18.0 and later |
| Dell Encryption Personal | Yes | 8.18.0 and later |
| Dell Encryption External Media | Yes | 8.18.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.18.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 8.18.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.18.0 and later |
| Dell Data Guardian | Yes | 1.6.0 to 2.8.0 |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 2.1 and later |
| CrowdStrike Falcon Sensor2 | Yes | 4.5.0 and Later |
| Carbonite Endpoint2 | Yes | 9.6 and later |
| Absolute Device and Data Security2 | Yes | 932 and later |
| Mozy Backup2 | Yes | 2.26 and later |
| Mozy Sync2 | Yes | 1.1 and later |
| Dell Threat Defense2 | Yes | 1492 and later |
| Dell Data Protection | Security Tools | No | End of Life |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
| Dell Data Protection | Protected Workspace2 | No | End of Life |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
Windows 10 version 1709 was released by Microsoft on October 17, 2017.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 1.11 and later |
| Dell Encryption Enterprise | Yes | 8.17.0 and later |
| Dell Encryption External Media | Yes | 8.17.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.16.1 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 8.16.1 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.16.1 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1441 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 1.11.0 and Later |
| Threat Protection (McAfee)2 | No | End of Life |
| Dell Encryption (DDSSetup) | Yes | 8.17.0 and later |
| Dell Encryption Enterprise | Yes | 8.17.0 and later |
| Dell Encryption Personal | Yes | 8.17.0 and later |
| Dell Encryption External Media | Yes | 8.17.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.16.1 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 8.16.1 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.16.1 and later |
| Dell Data Guardian | Yes | 1.4.0 to 2.8.0 |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 2.1 and later |
| CrowdStrike Falcon Sensor2 | Yes | 4.5.0 and Later |
| Carbonite Endpoint2 | Yes | 9.6 and later |
| Dell Threat Defense2 | Yes | 1442 and later |
| Dell Data Protection | Protected Workspace2 | Yes | 6.2.8 and later |
| Absolute Device and Data Security2 | Yes | 932 and later |
| Mozy Backup2 | Yes | 2.26 and later |
| Mozy Sync2 | Yes | 1.1 and later |
| Dell Data Protection | Security Tools | No | End of Life |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
Windows 10 version 1703 was released by Microsoft on April 11, 2017.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 1.8.2 and later |
| Dell Encryption Enterprise | Yes | 8.13.0 and later |
| Dell Encryption External Media | Yes | 8.13.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.13.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 8.13.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.13.0 and later |
| Advanced Threat Prevention (Cylance)2 | Yes | 1441 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 1.8.2 and later |
| Threat Protection (McAfee)2 | Yes | 1.8.2 |
| Dell Encryption (DDSSetup) | Yes | 8.13.0 and later |
| Dell Encryption Enterprise | Yes | 8.13.0 and later |
| Dell Encryption Personal | Yes | 8.13.0 and later |
| Dell Encryption External Media | Yes | 8.13.0 and later |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.13.0 and later |
| Dell BitLocker Manager (EMAgent) | Yes | 8.13.0 and later |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.13.0 and later |
| Dell Data Guardian | Yes | 1.2.0 to 2.8.0 |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 2.1 and later |
| CrowdStrike Falcon Sensor2 | Yes | 4.5.0 and Later |
| Carbonite Endpoint2 | Yes | 9.6 and later |
| Dell Threat Defense2 | Yes | 1442 and later |
| Dell Data Protection | Protected Workspace2 | Yes | 6.2.6 and later |
| Absolute Device and Data Security2 | Yes | 932 and later |
| Mozy Backup2 | Yes | 2.26 and later |
| Mozy Sync2 | Yes | 1.1 and later |
| Dell Data Protection | Security Tools | No | End of Life |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
Windows 10 version 1607 was released by Microsoft on August 2, 2016.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 1.4.1 to 2.3.1 |
| Dell Encryption Enterprise | Yes | 8.10.1 to 10.3.1 |
| Dell Encryption External Media | Yes | 8.10.1 to 10.3.1 |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.10.1 to 10.3.1 |
| Dell BitLocker Manager (EMAgent) | Yes | 8.10.1 to 10.3.1 |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.10.1 to 10.3.1 |
| Advanced Threat Prevention (Cylance)2 | Yes | 1441 and later |
| Web Protection and Client Firewall (McAfee)2 | Yes | 1.4.1 to 2.3.1 |
| Threat Protection (McAfee)2 | Yes | 1.4.1 to 1.8.2 |
| Dell Encryption (DDSSetup) | Yes | 8.10.1 to 10.3.1 |
| Dell Encryption Enterprise | Yes | 8.10.1 to 10.3.1 |
| Dell Encryption Personal | Yes | 8.10.1 to 10.3.1 |
| Dell Encryption External Media | Yes | 8.10.1 to 10.3.1 |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.10.1 to 10.3.1 |
| Dell BitLocker Manager (EMAgent) | Yes | 8.10.1 to 10.3.1 |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.10.1 to 10.3.1 |
| Dell Data Guardian | Yes | 1.1.0 to 2.4 |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 2.1 and later |
| CrowdStrike Falcon Sensor2 | Yes | 4.5.0 and Later |
| Carbonite Endpoint2 | Yes | 9.6 and later |
| Dell Threat Defense2 | Yes | 1412 and later |
| Dell Data Protection | Protected Workspace2 | Yes | 6.1.3 and later |
| Absolute Device and Data Security2 | Yes | 932 and later |
| Mozy Backup2 | Yes | 2.26 and later |
| Mozy Sync2 | Yes | 1.1 and later |
| Dell Data Protection | Security Tools | Yes | 1.10.0 to 1.12.0 |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
Windows 10 version 1511 was released by Microsoft on November 12, 2015.
| Bundle or Component | Supported | Version |
|---|---|---|
| Dell Endpoint Security Suite Enterprise (DDSSuite)1 | Yes | 1.4.0 to 1.10.1 |
| Dell Encryption Enterprise | Yes | 8.9.1 to 8.17.1 |
| Dell Encryption External Media | Yes | 8.9.1 to 8.17.1 |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.9.1 to 8.17.1 |
| Dell BitLocker Manager (EMAgent) | Yes | 8.9.1 to 8.17.1 |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.9.1 to 8.17.1 |
| Advanced Threat Prevention (Cylance)2 | Yes | 1320 to 1451 |
| Web Protection and Client Firewall (McAfee)2 | Yes | 1.4.0 to 1.10.1 |
| Threat Protection (McAfee)2 | Yes | 1.4.0 to 1.8.2 |
| Dell Encryption (DDSSetup) | Yes | 8.9.1 to 8.17.1 |
| Dell Encryption Enterprise | Yes | 8.9.1 to 8.17.1 |
| Dell Encryption Personal | Yes | 8.9.1 to 8.17.1 |
| Dell Encryption External Media | Yes | 8.9.1 to 8.17.1 |
| Dell Encryption for Self-Encrypting Drives (EMAgent) | Yes | 8.9.1 to 8.17.1 |
| Dell BitLocker Manager (EMAgent) | Yes | 8.9.1 to 8.17.1 |
| Dell Full Disk Encryption (EMAgent) | Yes | 8.9.1 to 8.17.1 |
| Dell Data Guardian | Yes | 1.0.0 to 1.5.0 |
| VMware Carbon Black Cloud Endpoint2 3 | Yes | 2.1 and later |
| CrowdStrike Falcon Sensor2 | No | N/A |
| Carbonite Endpoint2 | No | N/A |
| Dell Threat Defense2 | Yes | 1372 to 1452 |
| Dell Data Protection | Protected Workspace2 | Yes | 6.1.0 and later |
| Dell Data Protection | Security Tools | Yes | 1.7.1 to 1.12.0 |
| Absolute Device and Data Security2 | Yes | 932 and later |
| Mozy Backup2 | Yes | 2.26 and later |
| Mozy Sync2 | Yes | 1.1 and later |
| Dell Data Protection | Access | No | End of Life |
| Dell Data Protection | Endpoint Recovery | No | End of Life |
| Dell Data Protection | Hardware-Crypto Accelerator | No | End of Life |
1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Affected Products
Carbonite, Dell Data Guardian, Dell Encryption, Dell Protected Workspace, Dell Threat Defense, Dell Endpoint Security Suite Pro, Dell Endpoint Security Suite Enterprise, VMware Carbon BlackArticle Properties
Article Number: 000156050
Article Type: Solution
Last Modified: 11 Mar 2024
Version: 31
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.