VMAX All Flash and PowerMax: When there is a check for a read miss timeout. Timer value stored in a variable may overflow and generate 283C.01 errors

Summary: VMAX All Flash and PowerMax: When there is a check for a read miss timeout, the timer value stored in a variable may overflow and this condition could generate 283C.01 call home errors. ...

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Symptoms

When there is a check for a read miss timeout, the timer value stored in a variable may overflow and this condition could generate 283C.01 call home errors.

Error code: 283C.01

Cause

PowerMaxOS error

Resolution

Fix 100309 addresses this issue and is available in the latest PowerMaxOS Service Pack Release for Level 5978.144.144.

Contact the Dell Support Center or your local Dell Service representative. To determine if a PowerMaxOS upgrade is appropriate for your environment, and quote this article number.

Affected Products

PowerMax, PowerMaxOS 5978, VMAX All Flash
Article Properties
Article Number: 000162774
Article Type: Solution
Last Modified: 06 Aug 2025
Version:  5
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