IDPA: Steps to upgrade DPA out of band within the appliance

Summary: PowerProtect DP Series Appliance and Integration Data Protection Appliance: Steps to upgrade DPA or Data Protection Advisor component out of band within the appliance.

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Instructions

 

CAUTION: Out of Band upgrade for Data Protection Advisor (DPA), on Integration Data Protection Appliance, has been approved for the following versions:
  • IDPA 2.7.2 through 2.7.4, DPA can be upgraded to 19.7
  • IDP 2.7.6, DPA can be upgraded to 19.10
  • IDPA 2.7.9, DPA can be upgraded to 19.12.1



The full upgrade instructions can be found in the DPA Install and Admin Guide on the support site. If you have a standard install, no advanced features, you can use the below condensed instructions:



Steps

  • Log in to the vCenter UI. Take a snapshot of the DPA APP and DPA DS VMs. This provides a rollback point if needed. 
  • Put the DPA-Server-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin file on the DPA APP and DS server in the /tmp directory.
  • Run the command on each server
chmod +x DPA-Server-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin

If you have a DP5X00 or DP8X00 system, put the DPA-Agent-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin on the Data Collection Agent server in the /tmp directory and run the following command on that server.

chmod +x DPA-Agent-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin


1. Preparing database export prior to the upgrade:
    a. Perform a datastore export to get a recent copy of the database, if there is any upgrade problems.

  • Go to the datastore server, open an administrator command prompt by logging using root user using putty, and navigate to /opt/emc/dpa/services/bin directory: 
    cd /opt/emc/dpa/services/bin
  • Run the following command to initiate the export:  
    ./dpa.sh ds export

    b.    This creates a datastore export in the /opt/emc/dpa/services/bin directory.

2. Upgrade to 19.7.0 or 19.10
    a. Stop the DPA services.
          On the APP server from /opt/emc/dpa/services/bin run 

./dpa.sh svc stop


          On the DS server from /opt/emc/dpa/services/bin run 

./dpa.sh svc stop
    b. Run the DPA-Server-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin as root on the DATASTORE SERVER first, with the following command: 
./DPA-Server-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin

         Follow the prompts in the wizard
    c. Run the DPA-Server-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin as root on the application server next, with the following command:

./DPA-Server-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin

          Follow the prompts in the wizard
    d. When the wizard completes on the application server, this is where the changes to the datastore and schema are being made.
          Try to log in to the DPA user interface. On the startup screen, it gives you progress information for the upgrade.
          Depending on your Datastore size, this can take up to 4 hours to deploy.
    e. Attempt to log in to ensure everything looks ok.

3. Perform another datastore export using the procedure provided on Step 1. 

4. Verify that the agents were upgraded in the user interface by going to DataCollection>Agents. In the right-hand pane check that each agent has the correct version.  
    a. You should see that the Data Collection Agent Version column shows the version you upgraded to. 

5.   If the agents on the Application and Datastore servers did not upgrade with the server contact DPA Tech Support, do not run the Agent upgrade on the Application or Datastore servers.

6. For DP5X00 and DP8X00, run the following on the Data Collection Agent server only.
    a. Ensure that the agent service is stopped.

  • On the Data Collection Agent server, navigate to /opt/emc/dpa/agent/etc using the following command: 
    cd /opt/emc/dpa/agent/etc
  • Run the following command to stop the service: 
    ./dpa stop

    b. Run the DPA-Agent-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin on the agent servers as root, with the following command:

./DPA-Agent-Linux-x86_64-19.x.x.xxxxxxx-bxx.bin

         Follow the prompts in the wizard

Affected Products

PowerProtect Data Protection Appliance, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000205649
Article Type: How To
Last Modified: 04 Sept 2025
Version:  13
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