PowerStore: Pre-Upgrade Health Check (PUHC) detects incorrect drive Database signature
Summary: The PowerStore pre-upgrade health check (PUHC) may fail the incorrect drive database validation (off_release_drivedb_check) with the following error: Incorrect Drive Database is detected. ...
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Symptoms
The PowerStore pre-upgrade health check (PUHC) may fail the incorrect drive database (off_release_drivedb_check) validation, with the following error: Incorrect Drive Database is detected. Please contact your service provider. (off_release_drivedb_check).
The health check is an off-release PUHC check that is contained in the Health Check thin package.
The following snapshot is displayed in the PowerStore Manager when the issue is detected: 
The health check is an off-release PUHC check that is contained in the Health Check thin package.
The following snapshot is displayed in the PowerStore Manager when the issue is detected: 
Cause
This issue only affects:
• Upgrade to PowerStoreOS version: 3.6.1.0-2261541
• NVME drives SAMSUNG TLA 005648566.
When this issue exists, a data unavailable condition may occur if all of the following conditions apply:
a) The appliance has impacted drives.
b) NDU to 3.6.1.0-2261541 is performed.
c) NVME expansion enclosure or base enclosure (DPE) with the impacted drives was previously reinitialized in field.
This issue is a result of the removal of the DriveDB file after the NVME expansion enclosure or DPE is reinitialized.
Resolution
Contact Dell Technical Support to resolve this issue. Reference this KB Article for expedited handling.
Affected Products
PowerStoreArticle Properties
Article Number: 000224852
Article Type: Solution
Last Modified: 14 Jun 2025
Version: 3
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