Avamar:尝试启动 Avamar 备份计划程序时出现错误“退出状态 1”

Summary: 尝试启动备份计划程序时出现错误消息。

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Symptoms

 

Avamar 应用工具节点已更换。 

 

重新启动 Avamar 备份计划程序会导致错误:

admin@Lab-AVE:~/>: dpnctl start sched
dpnctl: INFO: Resuming backup scheduler...
dpnctl: ERROR: error return from "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mccli mcs resume-scheduler" - exit status 1
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist.
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"] 
 

MCCLI 命令失败,并显示如下消息:

admin@Lab-AVE:~/>: mccli server show-services
1,22801,User login failure. 
 
admin@Lab-AVE:~/>: mccli server show-services
1,22801,User login failure.
 

Cause

而 MCUser 密码 mcclimcs.xml 文件与密码不同 /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml 文件中定义。

要查找 mcclimcs.xml 的版本,请以 root 用户身份运行 find 命令:

root@Lab-AVE:~/#: find / -name "mcclimcs.xml" -print
 

输出示例: 

虚拟节点:

/space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml 
/usr/local/avamar/lib/mcclimcs.xml
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml

 

物理节点:

/data01/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml 
/usr/local/avamar/lib/mcclimcs.xml
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
 

Resolution

1.确认加密的 MCUser 密码输入 mcclimcs.xml 文件与 mcserver.xml

root@Lab-AVE:~/#: grep MCUSERAP /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
                <entry key="MCUSERAP" value="{AES}8gjyd5nnLnCa3e1cbNBAvg==" />
root@Lab-AVE:~/#: grep mcspasswd /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml /usr/local/avamar/lib/mcclimcs.xml /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml |grep -v password
/space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml:       mcspasswd="{AES}abcdd5nnLnCa3e1cbNBAva=="
/usr/local/avamar/lib/mcclimcs.xml:       mcspasswd="{AES}abcdd5nnLnCa3e1cbNBAva=="
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml:       mcspasswd="{AES}abcdd5nnLnCa3e1cbNBAva==" 
 

2.创建 /usr/local/avamar/lib/ 中存在的mcclimcs.xml文件的备份拷贝(该文件在所有三个位置都相同,一个备份拷贝就足够了):

root@Lab-AVE:~/#: cp -p /usr/local/avamar/lib/mcclimcs.xml /usr/local/avamar/lib/orig_mcclimcs.xml_`date -I`
 

3.验证备份拷贝是否存在:

root@Lab-AVE:~/#: ls -lah /usr/local/avamar/lib/ |grep mcclimcs.xml
-rw-r-----  1 root  admin  1.2K Nov  1 15:00 mcclimcs.xml
-rw-r-----  1 root  admin  1.2K Nov  1 15:00 orig_mcclimcs.xml_2025-03-26 
 

4.使用 sed 编辑每个 mcclimcs.xml 文件, 将不正确的加密密码替换为复制自的密码 mcserver.xml。  

上述示例文件中的命令示例。

root@Lab-AVE:~/#: sed -i '/mcspasswd/s/"{AES}abcdd5nnLnCa3e1cbNBAva=="/"{AES}8gjyd5nnLnCa3e1cbNBAvg=="/g' /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
root@Lab-AVE:~/#: sed -i '/mcspasswd/s/"{AES}abcdd5nnLnCa3e1cbNBAva=="/"{AES}8gjyd5nnLnCa3e1cbNBAvg=="/g' /usr/local/avamar/lib/mcclimcs.xml
root@Lab-AVE:~/#: sed -i '/mcspasswd/s/"{AES}abcdd5nnLnCa3e1cbNBAva=="/"{AES}8gjyd5nnLnCa3e1cbNBAvg=="/g' /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
 

5.验证加密密码在所有文件中是否匹配:

root@Lab-AVE:~/#: grep MCUSERAP /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
                <entry key="MCUSERAP" value="{AES}8gjyd5nnLnCa3e1cbNBAvg==" 
root@Lab-AVE:~/#: grep mcspasswd /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml /usr/local/avamar/lib/mcclimcs.xml /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml |grep -v password
/space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml:       mcspasswd="{AES}8gjyd5nnLnCa3e1cbNBAvg=="
/usr/local/avamar/lib/mcclimcs.xml:       mcspasswd="{AES}8gjyd5nnLnCa3e1cbNBAvg=="
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml:       mcspasswd="{AES}8gjyd5nnLnCa3e1cbNBAvg==" 
 

6.命令现在应该可以正常完成,而不会出现问题:

admin@Lab-AVE:~/>: dpnctl status sched
dpnctl: INFO: Backup scheduler status: down. 
admin@Lab-AVE:~/>: dpnctl start sched
dpnctl: INFO: Resuming backup scheduler...
dpnctl: INFO: Backup scheduler resumed.
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist. 
admin@Lab-AVE:~/>: dpnctl status sched
dpnctl: INFO: Backup scheduler status: up. 
admin@Lab-AVE:~/>: mccli server show-prop |egrep "Attrib|---|State|Sys|HFSAddr"
Attribute                                    Value
-------------------------------------------- ----------------------------
State                                        Full Access
System Name                                  LAB-AVE.company.com
System ID                                    123456789079@00:0C:29:2C:E8:F2
HFSAddr                                      Lab-AVE 
admin@Lab-AVE:~/>: mccli server show-services |egrep "Attrib|---|Hostname|Services"
---------------------------------- --------------------------
Hostname                           Lab-AVE.company.com
Web Services                       Running
 

Additional Information

如果需要,下面是每个mcclimcs.xml文件的正确权限和所有权列表:

ls -lah /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
-rw-r----- 1 admin admin 1.2K Mar 26 17:04 /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
ls -lah /usr/local/avamar/lib/mcclimcs.xml
-rw-r----- 1 root admin 1.2K Mar 26 17:05 /usr/local/avamar/lib/mcclimcs.xml
ls -lah /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
-rw-rw---- 1 root root 1.2K Mar 26 17:05 /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml 
 

Affected Products

Avamar Server

Products

Avamar Server
Article Properties
Article Number: 000016910
Article Type: Solution
Last Modified: 02 Apr 2025
Version:  5
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