NetWorker: NetWorker Logs required for for Backup/restore/clone operation failures with CloudBoost Appliance

Summary: NetWorker Logs required for for Backup/restore/clone operation failures with CloudBoost Appliance

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Instructions

NetWorker Logs required for for Backup/restore/clone operation failures with CloudBoost Appliance


In Cloudboost appliance Side, please set debug level of running nsrexecd, nsrsnmd and nsrmmd to 2. 

 If you set debug level 2 to nsrsnmd, it will set debug level 2 to newly spawned nsrmmd child processes (but not the old ones). 

dbgcommand -p `pid of nsrexecd` Debug=2 PrintDevInfo 

dbgcommand -p `pidof nsrsnmd` Debug=2 PrintDevInfo 

dbgcommand -p `pidof nsrmmd` Debug=2 PrintDevInfo


Gather daemon.raw, /nsr/logs/cloudboost /nsr/cache/cloudboost, /var/log/rails/maginatics.log from CB appliance


For additional debug level log for MagFS on client and CB appliance:

Run the following sequence on client and CB appliance:

nsr_shutdown 

export CB_LOG_LEVEL=2 

/etc/init.d/networker start

Repeat the operation that fails and  gather daemon.raw, /nsr/logs/cloudboost /nsr/cache/cloudboost, /var/log/rails/maginatics.log from CB appliance

Affected Products

NetWorker Series

Products

CloudBoost, CloudBoost Virtual Appliance, NetWorker Series
Article Properties
Article Number: 000019319
Article Type: How To
Last Modified: 20 May 2025
Version:  3
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