Isilon: Shares fails to load, error "Share did not load. An unknown error occurred"
Summary: When we open a share that has '&' in its name, it failed to load/open using CLI and UI. Shares do not exist: No such file or directory.
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Instructions
GUI/WebUI Error:
CLI error without quotes:
You can view such shares in CLI using quotes:
Do not use '&' character in any file, directory, and share name.
"Share did not load. An unknown error occurred"
CLI error without quotes:
riptide-1# isi smb shares view TestA&
[1] 36952
riptide-1# Share(s) do(es) not exist: No such file or directory
[1] + exit 1 isi smb shares view TestA
[1] 36952
riptide-1# Share(s) do(es) not exist: No such file or directory
[1] + exit 1 isi smb shares view TestA
You can view such shares in CLI using quotes:
riptide-1# isi smb shares view "TestA&"
Share Name: TestA&
Path: /ifs/data/a
Description:
Client-side Caching Policy: manual
Automatically expand user names or domain names: False
Automatically create home directories for users: False
Browsable: True
Permissions:
Account Account Type Run as Root Permission Type Permission
----------------------------------------------------------------
admin user False deny read
----------------------------------------------------------------
Total: 1
Access Based Enumeration: No
Access Based Enumeration Root Only: No
Allow Delete Readonly: No
Allow Execute Always: No
Ca Timeout: 120
Continuously Available: No
Strict Ca Lockout: Yes
Ca Write Integrity: write-read-coherent
Change Notify: norecurse
Create Permissions: default acl
Directory Create Mask: 0700
Directory Create Mode: 0000
File Create Mask: 0700
File Create Mode: 0100
File Filtering Enabled: No
File Filter Extensions: -
File Filter Type: deny
Hide Dot Files: No
Host ACL: -
Impersonate Guest: never
Impersonate User: -
Mangle Byte Start: 0XED00
Mangle Map: 0x01-0x1F:-1, 0x22:-1, 0x2A:-1, 0x3A:-1, 0x3C:-1, 0x3E:-1, 0x3F:-1, 0x5C:-1
Ntfs ACL Support: Yes
Oplocks: Yes
Strict Flush: Yes
Strict Locking: No
Share Name: TestA&
Path: /ifs/data/a
Description:
Client-side Caching Policy: manual
Automatically expand user names or domain names: False
Automatically create home directories for users: False
Browsable: True
Permissions:
Account Account Type Run as Root Permission Type Permission
----------------------------------------------------------------
admin user False deny read
----------------------------------------------------------------
Total: 1
Access Based Enumeration: No
Access Based Enumeration Root Only: No
Allow Delete Readonly: No
Allow Execute Always: No
Ca Timeout: 120
Continuously Available: No
Strict Ca Lockout: Yes
Ca Write Integrity: write-read-coherent
Change Notify: norecurse
Create Permissions: default acl
Directory Create Mask: 0700
Directory Create Mode: 0000
File Create Mask: 0700
File Create Mode: 0100
File Filtering Enabled: No
File Filter Extensions: -
File Filter Type: deny
Hide Dot Files: No
Host ACL: -
Impersonate Guest: never
Impersonate User: -
Mangle Byte Start: 0XED00
Mangle Map: 0x01-0x1F:-1, 0x22:-1, 0x2A:-1, 0x3A:-1, 0x3C:-1, 0x3E:-1, 0x3F:-1, 0x5C:-1
Ntfs ACL Support: Yes
Oplocks: Yes
Strict Flush: Yes
Strict Locking: No
Do not use '&' character in any file, directory, and share name.
Additional Information
The issue is seen in 8.0, 8.1 and 8.2.
Affected Products
IsilonProducts
IsilonArticle Properties
Article Number: 000019720
Article Type: How To
Last Modified: 23 Oct 2025
Version: 5
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