NVP-vProxy: 백업이 "Err: 5008-디렉토리가 아님"

Summary: NetWorker Server가 환경에서 업그레이드되었으며 가상 머신 백업이 실패하기 시작했습니다.

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Symptoms

NetWorker VMware Protection 통합은 vProxy 어플라이언스로 구성됩니다. vProxy 백업이 Data Domain에서 타겟 디렉토리를 열 수 없습니다. 타겟 Data Domain 풀에 올바르게 백업되는 기존 NetWorker Client 정책이 있습니다. 백업 로그에는 다음이 표시됩니다.
 

YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: [ 2251] [140458165982976] [DATE_TIME]
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89]     ddp_open_dir() failed, Path //[NETWORKER_SERVER_NAME]/[TARGET_DEVICE_NAME]/active/7efb4100-00000006-f3ff587f-58ff587f-00105000-bcd9b756, Err: 5008-not a directory
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Unable to open target directory "/[NETWORKER_SERVER_NAME]/[TARGET_DEVICE_NAME]/active/7efb4100-00000006-f3ff587f-58ff587f-00105000-bcd9b756" on DD "[DATA_DOMAIN_NAME]".
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Unable to verify if target directory "/[NETWORKER_SERVER_NAME]/[TARGET_DEVICE_NAME]/active/7efb4100-00000006-f3ff587f-58ff587f-00105000-bcd9b756" on "[DATA_DOMAIN_NAME]" is empty.
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Backup has FAILED.
YYYY/MM/DD HH:MM:SS NOTICE: 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Backup session is exiting

Cause

타겟 백업 디바이스가 NetWorker Server와 비교하여 이전 NetWorker 주 릴리스를 실행하는 원격 스토리지 노드에 있습니다. NetWorker Server 및 NetWorker Storage Node는 환경에서 동일한 버전을 실행해야 합니다.

Resolution

NetWorker Server 버전에 맞게 NetWorker Storage Node를 업그레이드해야 합니다.
Article Properties
Article Number: 000029930
Article Type: Solution
Last Modified: 03 Oct 2025
Version:  5
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