NVP-vProxy:備份無法開啟目標目錄,並顯示「Err:5008-不是目錄”

Summary: 環境中的 NetWorker 伺服器已升級,而虛擬機器備份開始失敗。

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Symptoms

NetWorker VMware Protection 整合是透過 vProxy 裝置進行設定。vProxy 備份無法開啟 Data Domain 上的目標目錄。傳統的 NetWorker 用戶端原則可正確備份到目標 Data Domain 集區。備份記錄顯示:
 

YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: [ 2251] [140458165982976] [DATE_TIME]
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89]     ddp_open_dir() failed, Path //[NETWORKER_SERVER_NAME]/[TARGET_DEVICE_NAME]/active/7efb4100-00000006-f3ff587f-58ff587f-00105000-bcd9b756, Err: 5008-not a directory
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Unable to open target directory "/[NETWORKER_SERVER_NAME]/[TARGET_DEVICE_NAME]/active/7efb4100-00000006-f3ff587f-58ff587f-00105000-bcd9b756" on DD "[DATA_DOMAIN_NAME]".
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Unable to verify if target directory "/[NETWORKER_SERVER_NAME]/[TARGET_DEVICE_NAME]/active/7efb4100-00000006-f3ff587f-58ff587f-00105000-bcd9b756" on "[DATA_DOMAIN_NAME]" is empty.
YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 89] 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Backup has FAILED.
YYYY/MM/DD HH:MM:SS NOTICE: 29150751-672c-4c2c-9c60-b0ee3719884e:[VMMOREF]:[VIRTUAL_MACHINE_NAME]: Backup session is exiting

Cause

目標備份裝置位於遠端儲存節點上,該節點執行的是比 NetWorker 伺服器更舊的 NetWorker 主要版本。NetWorker 伺服器和 NetWorker 儲存節點在環境中應執行相同版本。

Resolution

NetWorker 儲存節點應升級為符合 NetWorker 伺服器的版本。
Article Properties
Article Number: 000029930
Article Type: Solution
Last Modified: 03 Oct 2025
Version:  5
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